Question about HP Pavilion dv9000z Notebook

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Pavillion dv9000 screen is gray, with external monitor connected,laptop will only start in safe mode using vista ultimate

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Hi,
Your display drivers could be corrupt.
Boot the machine into safe mode. Right click on Computer and select manage from the sub menu.
When the window pops up select Device Manager.
A device list will populate. When it has look down the list for Display Adapters. Click on the + icon next to Display Adapters to it expands. Right click on the display adapter and select uninstall.

Restart the computer and let it boot in normal mode.
If it boots in normal mode let it detect the Display and install the drivers for it.
I would be a good idea to update the display drivers via the HP support website.


Regards.

Posted on Oct 02, 2009

Testimonial: "I tried it and but now I have nothing on my monito except blue when it restarts. if I shut it down it starts in safe mode appearnce."

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  • Expert
  • 56 Answers

Backup all you important data to usb flash drive,using F10 or F11 restore it to new factory new conditions. You most likely have atrashed vista with spyware and virus like activity and very corrupted windows.

Posted on Oct 12, 2009

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If that doesn't work then download and install the correct drivers for your display card here;

ftp://ftp.work.acer-euro.com/notebook/aspire_3680/

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