Question about JVC 20GB Everio GSeries HDD Digital Camcorder

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USB Connection Not Recognized

CPU & Everio is not recognizing that the USB is connected. This poses a problem as I cannot transfer video. Please help!

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Check the ports thr' control panel-if driver for usb port is missing pl. reload usb driver.check with pen drive whether the usb port recognizes the pendrive as it flashes the light on the pendrive.

Posted on Dec 21, 2007


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Posted on Jan 02, 2017


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You must have a connection cable to your computer (USB ).
just plug it and your computer recognize it automatically as external Hard disk..than copy the files and paste it into PC..good luck.

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Have you tried the cord from your camera to your computer's usb port? It should be recognized by the computer, allowing you to transfer your videos to a folder. The camera has a built in memory, so you have to use a cord to transfer the movies and pics.

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  1. Turn on the camera.
  2. Insert the recording media containing the pictures into the camera.
  3. Depending on your camera, set the USB Connection or Transfer mode setting in the menu to the Mass Storage , Normal , or PTP .
  4. Use the USB cable supplied with the camera to connect the camera to the computer. IMPORTANT:
    • Connection through a USB hub or other USB device -- such as a printer or keyboard -- is not supported and cannot be guaranteed. Connect the camera directly to a USB port on the computer.
    • If the USB connection from the camera is not recognized by the computer, disconnect the USB cable and repeat steps 4 and 5 using a different USB Connection or Transfer mode setting. If the connection is still not recognized, further troubleshooting is available.

    • The computer will automatically install the USB driver for the camera.
    • When the camera connection is established, an AutoPlay window will appear.

  5. In the AutoPlay window, click Import pictures .
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If this doesn't work there is an updated driver available


(from Sony Website)

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1 Answer

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Turn off the CPU unplug the power cable and all usb cables, let it sit for about 15-20 minutes. Plug power cable back in, turn on CPU, plug in your usb devices.

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I had a problem like this -- tried plugging the camera in to the rear USB slots not the front ones and it worked fine.

I think that it doesn't like going via a USB hub, but wants a direct connection. All of the USB ports on my computer are connected direct to the motherboard (i.e. none are on PCI cards or anything), but looking at the hardware info for the computer, it looks like the motherboard has a few "direct" USB connections, and then an on-board hub which the front ports connect to. If your computers are the same, that would explain things. I'd suggest trying each USB port one at a time (turn the camera off before plugging in, and back on when in) and see if one of them works. Wouldn't hurt to power the camera from the mains at the time too.

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Hope this helps.

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