Question about Xerox DocuColor 12 Printer

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I have a xerox Docucolor 12 with a fault code 10-300. Close right side door. But it is closed. How can I get the fault code to go away?

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Check sensor (side of paper out)

Posted on Oct 05, 2010

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I'm getting a dirty black line which looks like residue on my prints a quarter of an inch from the bottom from my Xerox DocuColor 12.


Time for a new drum. If it's close to time for a maintenance kit, I'd go ahead and do that, as well.

Jul 07, 2011 | Xerox DocuColor 12 Printer

2 Answers

On the Xerox 700 Digital Color Press, what does a 041-345 fault code mean?


1. Check the front door and the toner door are both closed. 2. If that doesn't do it try powering the printer on and off. Note be sure to allow the machine to completely turn off before turning back on.
Best of luck!

May 10, 2011 | Xerox DocuColor 12 Color Copier

1 Answer

Code erreur 9-363 de la DOCU-COLOUR 12 XEROX


  • 9-363 is Rotary home position (rotory controler board fuse) first remove the right side cover to see devloper units top side sensor clean or replace and chek all fuses on back side pwr board.
Thankyou
Mahesh
umae4umahesh@yahoo.co.in

Jan 20, 2011 | Xerox DocuColor 12 Color Copier

1 Answer

Xerox Dc12 9-345 error how i solve it please any body help me


The RAP does not lead you to the connector unless you trace the wiring in the BSD. This connector is located on an air duct on the bottom right hand corner of the IOT Drive PWB and acts as a double plug to connect on one side to the connector of the IBT Cleaner Blade home position sensor and the other side to a connector that leads to the IOT Drive PWB. After firmly plugging in the connector, the fault code went away. call 98413 40555

Dec 17, 2010 | Xerox DocuColor 12 Color Copier

1 Answer

Door won't close


probably a little slding part that is on the door of the dc12. its to stop you closing the door without the yellow handle for the drum in place. you can either take it off or slide it in the opposite direction to where it is now

Jun 26, 2009 | Xerox DocuColor 12 Printer

1 Answer

Door does not close


All green levers must be in their closed position or the door will not close.

Jun 26, 2009 | Xerox DocuColor 12 Printer

2 Answers

Xerox Docucolor 12


Error in the Fuser. The description for this fault code is: External Heat Roll Contact Failure. Generally the external heat roll retract motor is defective. The xerox part number of this motor: 127K21350

Aug 20, 2008 | Xerox DocuColor 12 Color Copier

1 Answer

Error Code 9-357


Don't have the codes for that one BUT 09 --- codes always refer to drum/toner problems. Make sure the drum unit is plugged in properly, and cables/plugs etc secure

Jul 19, 2008 | Xerox DocuColor 12 Color Copier

1 Answer

Socrates3001@msn.com


pls u check and clean ur front door interlock switch.. its geting any loose contact or cheeting problem..

May 07, 2008 | Xerox DocuColor 12 Color Copier

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