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Kenmore HE2 front loader. The discharge pump

Kenmore HE2 front loader. The discharge pump keeps runnning and will not shut off after all the water is pumped out. Have F-21 code. I cleaned out discharge pump and housing as well as all hose assemblies as they pertain to discharge. What is causing the pump to run and not shut off?

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This error occurs if the touchpad/LED assembly is not able to transmit/receive data to/from the central control unit (CCU).

Possible Causes / Procedure

1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the touchpad/LED assembly and Central Control Unit (CCU).
4. Plug the unit back into the appropriate socket. If you continue to experience abnormal actions with the pump, replace the (CCU)

Posted on Oct 02, 2009

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Regarding the kenmore he2 plus front loader washer.f-21 keeps coming on.actually worked for a couple loads today but f-21 started coming on again after i started washing a 3rd load of colored clothes.seems...


There is a strainer on the drain pump that is clogged. The manual does not mention this at all, it merely states the drain hose is kinked or clogged.

Under the front door there is a panel that is the width of the machine and is held in place by two screws, one on either side.

When you remove that you will see the pump and the the strainer attached to it. Unscrew the strainer (put a small pan under it to catch excess water) and remove to remove the junk accumulated.

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use 1 tablespoon of soap no more
suds will mess this machine up

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