Question about Sony Playstation 3 (PS3) Console

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Playstation 3 turns off for every ten seconds and I can't update!

My Playstation 3 turns off for every ten seconds I turn it on. I have a 60GB with a 40GB HDD. I tried installing 3.01 in the PS3 with a 2.70 firmware. However, I received the error code 8002F14E when I installed 90% of the update. Now it won't detect any other firmware under 3.01 and I can't send the PS3 to Sony since I am fixing this myself. What should I do?

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  • Master
  • 6,784 Answers

HI. You will need to Clear Any Failed system updates that cause the console to error. Use this procedure to acheive this .

  • With the console off, press and hold the sync up button (the small white one)
  • While holding the sync button press the power button to turn on the console
  • Continue to hold the sync button until the Console has booted up completely.
  • During the boot process the console should clear any failed updates, allowing you to use it normally.

Posted on Oct 02, 2009

  • 3 more comments 
  • Michael Masters
    Michael Masters Oct 02, 2009

    If none of the above suggestions work, contact MS customer support get get a support ticket started. If your console is still under warranty DO NOT attempt to open it and fix it yourself. MS will fix it promptly and for free and if you open it you loose the free support.


    Check the documentation that came with your Xbox 360 for contact information.


    In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)


  • Michael Masters
    Michael Masters Oct 02, 2009

    Please excuse the above post. Your issues, clearly, involve the PS3 console and not a XBOX 360. The actual solution will still apply, but the procedures are quite different as you know. You will need to clear the firmware update that is causing this error.

  • Michael Masters
    Michael Masters Oct 02, 2009

    OK, from what i have gathered, Sony is not aware of this flaw at this time. the best advise here is to try to back up the system by restoring the original firmware update that was installed before you tried to upgrade to the 3.01. Apparently, there are many issues and complaints that are being flied at this time that concern the nature of this new update.

  • Michael Masters
    Michael Masters Oct 02, 2009

    The majority of these issues are most likely coincidences. Every major firmware release seems to Shutdown a lot of consoles, but when my original PS3 shutdown, it was randomly during the DMC4 install. The likely scenario is that those that shutdown were going to fail soon anyway, and it just took something relatively taxing like flashing the firmware or installing an upgrade to push the Hard drive and core to the edge. You stated in your post that you are not able to send the unit in for repair, but this may be your only choice in this matter. The is a possible hard disk issue.

  • izzahmed Jun 10, 2011

    where is sync up button located?

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