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The quality of the printing is poor. Grey smudges

The quality of the printing is poor. There are grey smudge marks/lines (horizontal) across the page in 4 or 5 places.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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headstrong
  • 233 Answers

SOURCE: Smudge marks on paper; otherwise normal

try replacing the drum/toner cartridge with another.
if that does not work it is the Fuser. this is assuming the marks are always in the same area on the paper

good luck

Posted on Jan 07, 2008

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CowboysFanZ
  • 99 Answers

SOURCE: Dell 3100cn-smudge

The print toner cartridge has a small trap door that opens to let the toner adhere to the paper. Remove the toner cartridge and locate this moveable panel on it. This roller is VERY sensitive, and can scratch VERY easy. Use a soft LINT FREE cloth to GENTLY wipe the colored roller if you see any toner build up. If that does not clear up the problem you will need to replace your Fuser Unit which will need to be ordered from Dell or a 3rd party supplier. Its a pretty easy process, and instructions usually come with the fusers. If you have a printer warranty they will fix it for you. Thanks! //CowboysfanZ

Posted on Apr 24, 2008

Nikhil Gedam
  • 87 Answers

SOURCE: Poor quality smudge and ink blotting marks in the centre of any printed document

Try performing a test by printing a test page from Tray 1 and open the top cover as soon as the paper is 60% inside. The paper would jam below the toner cartridge before it reaches the fuser. Remove the toner cartridge carefully and verify if the smudges occur. This would eliminate the fuser. If the print quality is fine, then you need to swap the fuser.

Posted on Oct 30, 2008

Inkworks
  • 87 Answers

SOURCE: HP Laserjet smudges across entire page

More than likely you have a bad toner cartridge.

Inkworks
866-381-0541

Posted on Nov 21, 2008

  • 43 Answers

SOURCE: Printing black smudges across the page at 10 cm intervals

Most likely cause by the drum unit. Replace drum or upgrade printer.

Posted on Jan 24, 2009

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1 Answer

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It may be time for a new printer. Colored lines are often an indicator that the printhead is worn out. Dark smudges on the back of the print are likely just a need for cleaning the inside.

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If this a P2035 printer using a toner cart with a drum in it. The drum has been exposed to light or has a smudge on it. take the cart out and look at the drum. This is a round light blue tube located at the bottom of the cart. It is the drum because it is the only thing in the printer that will print a defect three times on the paper. You could also print about 0 black sheets of paper through the printer and it will go away. This is because the drum coating is in layers like an onion. You must get rid of the exposed layer to get to on that has not been exposed to light.

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Dots, Lines and smudges on the printouts are due to deteriorating cartridges and cleaning the green drum of the cartridge may help temporarily. Take out the cartridge and gently clean the roller/ green drum with a dry, soft, lint-free cloth wiping off the toner dots marks/ lines.
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Let me know if any further clarification/ assistance is required.


GoodLuck!
Dont forget to appreciate the solution if I could have been of any help!
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Inkworks
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Try performing a test by printing a test page from Tray 1 and open the top cover as soon as the paper is 60% inside. The paper would jam below the toner cartridge before it reaches the fuser. Remove the toner cartridge carefully and verify if the smudges occur. This would eliminate the fuser. If the print quality is fine, then you need to swap the fuser.

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This is the test to determine toner or fuser issue.
Print a test page
When you hear the paper feed into the machine open the top to stop the machine
Remove the toner cart.
You should be able to see the page with printing on it. (This is before the page hits the fuser)
If you can see the smudge or marks on the page the problem is most likely the cartridge or cleaning roller but NOT the fuser.
If the page is clean the problem is most likely the fuser.

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1 Answer

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Amand321,

Your problem lies with the fact that you manually refilled your cartridges. This is not recommended by any technician I know and your solution is in the replacement of all your cartridges with genuine brother consumables. It is going to be expencive, but it is the only real solution.

Gremlin11

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