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Canon DR-3080 CII scans only half or right side of document

Purchased last year Canon DR-3080 CII; worked fine until yesterday; only scans half or right side of document; power off/on, reinstalled driver, checked scan settings; nothing worked; no service warranty; cannot ask Canon for free; must have service application initiated first before anyone from Canon tech support would talk to you; please help. Percy-San Diego

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Try all formats, Color, Grey & Black & white. If you have problem it could be the scan module. Check for loose contacts, but this is rare in a working machine.
S. Mohan

Posted on Oct 02, 2009

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