Question about Maytag Neptune FAV6800AW Top Load Washer
Any company that does warranty work on major appliances has to have a contract/access number. This number is used to identify the service person. The phone number is supplied by the manufacturer at the time the contract is entered. Other than that you have to call customer relations to get the updated phone list for tech support. They "WILL" bill you for their technical time.
Posted on Jan 15, 2008
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Company's Name:Haimen Hengchang Carbon Industry Co.,Ltd
Contact person: XIAOLEI WU(Manager)
Tel:86-0513-68185660 Fax: 86-0513-82795188
Address:East Industrial Area , Zhengyu Town,Haimen City,Nantong,Jiangsu Province,China
Skype:gordger MSN:email@example.com Yahoo:firstname.lastname@example.org
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If You Need Service
First see the Troubleshooting section in your Use and Care Guide or call the
dealer from whom your appliance was purchased or call Maytag Services, LLC,
Customer Assistance at 1-800-688-9900 USA and 1-800-688-2002 Canada to
locate an authorized servicer.
• Be sure to retain proof of purchase to verify warranty status. Refer to WARRANTY
for further information on owner's responsibilities for warranty service.
• If the dealer or service company cannot resolve the problem, write to Maytag
Services, LLC, Attn: CAIR
1-800-688-9900 USA and 1-800-688-2002 Canada
. U.S. customers using
TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
• User's guides, service manuals and parts information are available from Maytag
Services, LLC, Customer Assistance.
When writing or calling about a service problem, please include:
a. Your name, address and telephone number;
b. Model number and serial number;
c. Name and address of your dealer or servicer;
d. A clear description of the problem you are having;
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