Question about Acer Aspire 5500 5570-2609 Laptop

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Wireless card isnt any good

Hello I ordered a acer aspire from woot .com this week and the wireless card isnt working. I am a verizon customer i called them to get me hooked up to internet and they guided me through it and said the card was bad because it was turned on .they told me to contact you. My adress is [removed by staff]. please send me another one.Mine is an acer aspire 2609 Thank you very much. Anita stephenson

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Hi Anita,
This a site that exists to help folks with a variety of problems but your current problem is not the responsibility of Fixya, you need to contact Woot via their website quickly; they will help you for a limited time.
This website has nothing to do with your purchase.

Posted on Oct 02, 2009

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Fixya cheats people

Posted on Oct 10, 2009

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Hi Anita! FixYa is actually a tech support site where you can get free advice regarding cars, consumer electronics, and appliances. While one of our Experts may be able to direct you to a place to purchase the wireless card you need, we do not distribute parts and cannot send you one. If you would like for one of our Experts to direct you to a retailer where you can purchase a new wireless card, please comment back with any info you have about your current card type, so that they can locate an appropriate replacement.

Posted on Oct 02, 2009

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"and said the card was bad because it was turned on." You are quoting? If a component or device can be turned on, it hardly be bad. And additionally they don't know where you can buy such card. If I were you, I would check My Computer > Right Mouse Button > Manage > Device Manager. If you have ! ? on the wi-fi card, probably need to install a driver, which should be located on the CD you should have with the laptop. If the card is really defective, for which you should ask a good technician, insist at woot for a replacement of the laptop or a free repair in authorized service near you. If they behave like Verizon, kindly inform them that when you fix your internet access, the world, or at least your friends, will know about the quality of their support. If this does not help and installing an internal wi-fi card is very expensive, you can get a usb one, I can recommend Netgear WG111v3 since I have the same. But plugging and unplugging it every time might be annoying, if you move the laptop often. HTH   

Posted on Nov 10, 2009

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Wednesday, August 05, 2009 09:55
Hello mccree08,

The installed network adapters can be viewed in the windows device manager which can be accessed through the windows control panel as follows:

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If this solution is helpful please click 'YES' by 'Was this helpful?' below.

Have a great day,
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