Question about Lexmark X4270 All-In-One InkJet Printer

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CAN NOT GET FAXES? I DO HAVE DIAL TONE IT IS ON

CAN NOT GET FAXES? I DO HAVE DIAL TONE IT IS ON AUTO ANSWER

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Here are some things you can try, hopefully one will help.

  1. Check for a phone connection in the correct input jack. Some printers with fax capability have more than one phone jack so you can hook up an answering machine or another phone “downstream” from the printer. Consult your instruction manual to determine the right connection for your printer.
  2. Ensure that you are running on an analog line. IP phones can not run most Faxes, even if you get a dial tone. Also in a corperate setting ensure that you are not on a digital line.
  3. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. If you have other faxes on the same line as this one, ensure that the "Rings to Answer" setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. Same goes for your answering machines. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.


Posted on Oct 02, 2009

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1 Answer

Cannot receive faxes


go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.

make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.


Hope this helps. Please rate my response.
Thanks.
Have a good day

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go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.
make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.

Hope this helps. Please rate my response.
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Replace Drum


Start by trying this.
NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
  1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
    1. Yes
    2. No
  2. Press [1], then press [Enter]. The screen will display: Completed.
  3. Press [Stop] to return to the Standby Mode.
If that doesn't work try this. You may not be able to perform step 1 but that's ok.
> Support & Drivers > WorkCentre Pro 555 Support > Search Results Solution: Print / Clear Documents From Memory bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif
Any documents stored in memory due to an error condition will print after the error is corrected. The errors may be: 'paper tray(s) out of paper,' 'paper jam,' or 'out of ink'.
  1. Print a Pending Jobs report to determine what types of jobs are in memory. Press the [Menu] (up arrow) button, then press [2], [2].
  2. If there is a job with the status of Resend Stored Fax, turn off the Resend Stored Fax feature to delete the job.

    To turn off Resend Stored Fax:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [3], [0], [4].
      The screen will display: Resend stored fax
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    2. Press [2] to disable the feature.
    3. Press [Exit] or [Stop] when the menu selection screen displays to return to the Standby Mode.
  3. Print the ITU-T mailbox report to determine if there are any mailbox documents. From the Standby Mode, press the [Menu] (up arrow) button, then press [2], [4].
  4. Print any documents stored in an ITU-T Mailbox:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [1], [8].
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      2. Bulletin board
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      2. Send to mailbox
      3. Poll from mailbox
      4. Store to mailbox
      5. Delete contents
    3. Press [1] to print from the selected mailbox.
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      [_]
    4. Use the numeric keypad to enter the mailbox number, then press [Enter]. NOTE: If you entered a password when creating the Confidential Mailbox, you must enter that password now to print the document.
    5. Enter the password if required, then press [Enter].
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