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Rather send the printer back to your supplier or were you bought it, cos it may be still in warrenty had a few problems with brother printers before there customer service is really good
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IP4700 series has 2-way paper feeding. Please check you paper feeding from bottom cassette or rear auto feed!
Before perform the printing job, you may notice on your printer right side can select paper feed from rear or bottom.
Enjoy printing.
Check the paper feed switch, you have a choice to feed paper from the back or the cassette under the paper exit. Either put paper in both or select the proper source by pressing the feed switch.
transfer roller that starts the paper and feed that feed the paper. have you had a paper jam and torn a piece of paper off inside the feed mech? i dont remember if this one feeds off the motor or a belt. either way you would have to disasemble the printer to determine where the problem lies. might be more econimical to replace the printer.
1.check the printer paper feed roller jam.
2.check the paper sensor, It is working or not.
3.check the paper tray(clean it)
4.service the printer, (If possible).
Place a sheet of plain A4 paper in the paper feed tray.
Move the paper support on the left-hand side to the left end of the paper.
Press the paper feed button.
If the paper does not feed, continue with step 2.
Check for any obstructions in the paper feed path:
Disconnect the cables from the back of the printer.
Open the front of the printer and check for anything that may be blocking the paper path.
Close the front lid and remove any paper from the paper feed tray.
Holding the printer in both hands, turn it upside down to see if
anything falls out of the paper feed area. (Sometimes objects such as
pens, paper clips and so on can fall into the paper feed area and cause
blockages.)
You can clean with special cleaning paper which ca be used clean the rollers............
Feed the paper manually into the printer: Place a sheet of plain A4 paper in the paper feed tray. Move the paper support on the left-hand side to the left end of the paper. Press the paper feed button. If the paper does not feed, continue with step 2.
Check for any obstructions in the paper feed path: Disconnect the cables from the back of the printer. Open the front of the printer and check for anything that may be blocking the paper path. Close the front lid and remove any paper from the paper feed tray. Holding the printer in both hands, turn it upside down to see if anything falls out of the paper feed area. (Sometimes objects such as pens, paper clips and so on can fall into the paper feed area and cause blockages.)
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