Question about OKI C5100n Laser Printer
LCD says "open front cover 391 paper jam." I have done this and searched everywhere for a paper jam and find none.
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Posted on Jan 02, 2017
SOURCE: error 391: paper jam
See below for Error 391:
CLEANING THE FEED ROLLER AND THE PAD
Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.
Posted on Apr 07, 2008
try checking your top cover sensor. close it and wait for the printer warm up.
the black plastic you saw was part of your fuser sleeve. if paper jam always occur try replacing your fuser sleeve
Posted on Sep 26, 2008
I've just cured the same issue.
Inspired by MCS-IT, I fed a sheet of paper into the paper path (printer over the edge of the desk) popped open the front cover and manually drew the paper through by turning the cog wheels. Voi-la (sorry French spelling not a strong point) a small piece of ripped paper was forced out!
Posted on Feb 21, 2009
One of the sensors in the paper path is stuck. Take the printer to a repair agent, they will be able to fix this issue.
Posted on Aug 05, 2009
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