Question about OKI C5100n Laser Printer

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391 paper jam

LCD says "open front cover 391 paper jam." I have done this and searched everywhere for a paper jam and find none.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 97 Answers

SOURCE: error 391: paper jam

See below for Error 391:

CLEANING THE FEED ROLLER AND THE PAD
Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.
Pad

Posted on Apr 07, 2008

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SOURCE: Printer is stating that the is a jam - open cover..

try checking your top cover sensor. close it and wait for the printer warm up.
the black plastic you saw was part of your fuser sleeve. if paper jam always occur try replacing your fuser sleeve

Posted on Sep 26, 2008

  • 1 Answer

SOURCE: Persistent paper jam message

Buy a new printer!!!

Posted on Oct 10, 2008

  • 1 Answer

SOURCE: OKI C5100 printer repeated jams. Usually flashing the code of "380: paper jam" as the message.

I've just cured the same issue.

Inspired by MCS-IT, I fed a sheet of paper into the paper path (printer over the edge of the desk) popped open the front cover and manually drew the paper through by turning the cog wheels. Voi-la (sorry French spelling not a strong point) a small piece of ripped paper was forced out!

Posted on Feb 21, 2009

  • 97 Answers

SOURCE: The printer and software keep telling me I have a

One of the sensors in the paper path is stuck. Take the printer to a repair agent, they will be able to fix this issue.

Posted on Aug 05, 2009

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1 Answer

Problem 391 on OKI C5200 printer but no paper jam was found.


Open the top. Pull on the top of the toner cartridge (don't release the latch, just pull it up). It will come up with the toner drum assembly attached. You will probably see another paper stuck there which can't be seen when the drums are installed. Also, open the back door and look for paper that might be stuck. But usually, when you've checked everywhere else, the remaining paper is flat under the toner drums. Once you get it out, just click the drum/toner assemblies back in place (careful not to let the green drum touch anything while it's out of the printer.

Mar 06, 2012 | OKI C5200n Laser Printer

1 Answer

Error code 391 paper jam - no paper jam though. Open front cover and close and that resets machine but when you try to print error code 391 again!


Check the area where its showing the paper jam to see if there are bits of paper there. Most of these issues are caused by tiny pieces of paper blocking the sensors.

May 04, 2011 | Oki Electric Industry C6150N Laser Printer

2 Answers

Says a front paper jam but no paper jammed any where


Your paper feder belt has ink on it and will not feed the paper. Remove the rubber belt and clean it good and clean and use compressed air on the printer tray area. If this does not work open the front feeder tray and set your computer to print from it. After about 500 copys it will normally have c leaned itself and be ready to feed from the main roller.

Feb 14, 2010 | OKI C5500n Printer

2 Answers

My OKI 5200 is saying it has a paper jam open front cover there is no paper jammed and i have looked everywhere for a problem and cannot find one. Still it won't print until the paper jam problem is...


Mine did the same once and although at first I was convinced it was the printer reading incorrectly, in the end, after opening all the parts that open up, I did find a sheet of paper wrapped around the rollers at the back.

Nov 17, 2009 | OKI C5200n Laser Printer

1 Answer

Printer is stating that the is a jam - open cover..


try checking your top cover sensor. close it and wait for the printer warm up.
the black plastic you saw was part of your fuser sleeve. if paper jam always occur try replacing your fuser sleeve

Sep 25, 2008 | HP LaserJet 2300 Printer

3 Answers

Error 391: paper jam


See below for Error 391:

CLEANING THE FEED ROLLER AND THE PAD
Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.
Pad

Apr 04, 2008 | OKI C5200n Laser Printer

2 Answers

Persistent paper jam message


In response to a question by Fixya. I solved it by searching throgh all references to paper jams on Fixya. I found a solution which I have already described. This is a very helpful site.

Feb 27, 2008 | OKI B4100 Laser Printer

6 Answers

OKI C5100 printer repeated jams. Usually flashing the code of "380: paper jam" as the message.


I too kept getting the front cover paper jam despite followings Oki's paper jam removal instructions and blowing out the printer with compressed air.
In my case, the paper drawer was the problem.  When you pull out the drawer there is a spring loaded piece of white plastic at the very front of the drawer.  In the center of that is a gray rubber strip.  That strip had come loose in the center and bowed out, preventing paper from exiting the paper drawer.  I manually removed the strip, clipped off a little piece from one end so that it fit back in the recessed cavity on the white plastic piece and glued it back down.
This should be applicable to all Oki c5xxx color LED printers.

Dec 03, 2006 | OKI C5100n Laser Printer

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