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I was attempting to install program and now, the drawer will not open. I did the paperclip trick to no avail. It makes an attempt to open but the rod (?) seems to not be able to push the drawer open. Please give recommendations.

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The "paperclip trick" should work - try doing it with the power to the PC off next time. You may have to angle the clip a little left, right up or down to find the point that needs to be pushed. Each time you pull out and push in the tray will move outward. - repeat as needed to remove the disk from the tray.

Power up the computer and gently push the tray in manually. It make not eject w/ the button or software command until the next power down / power up cycle, and then it should return to working as expected.

Posted on Oct 02, 2009

  • Steve Oct 02, 2009

    You might need a paper clip that is a little bigger so that the end can go in deep enough to press the release mechanism.



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Program will not open

If a program will not open

1. uninstall the program from the add/remove
2. attempt to reinstall the program
3. attempt to run the program
4. if the program will still not open go to step 5

5. Some programs may be incompatable with your operating system and fail to open, if you have windows XP or vista you can right click on the executable

an executable (file) causes a computer to perform indicated tasks according to encoded instructions.

and click the compatability mode tab , then change what operating system is reported to the program, then hit apply and attempt to run the program again.


6. if after changing compatability setting of the to windows 95 the program still does not open
change the compatability to windows 98/windows me , hit apply and attempt to run the program again.

7. if after changing the compatability mode to windows 98/windows me , and your program still does not open , change the compatability setting to windows NT 4.0 (service pack 5), hit apply and attempt to run the program again.

8. if after changing the compatability mode to windows NT 4.0 ( service pack 5 ) and your program fails to rurn , change the compatability mode to windows 2000 , hit apply and attempt to run the program again.

9. if after changing the compatability mode to all of the available settings your program still fails to run , you may have a corrupt executable or an executable that is not compatable with your operating system.

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