Question about Lexmark X4270 All-In-One InkJet Printer

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The roller that pulls the paper through to make copies or faxes is causing black marks on copy

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Hi,
This happens due to any of the following reason,
1. You have refilled your cartridge more no. of times.
2. If the black mark is made on the same spot repeatedly, then your roller drum might have got managed while refilling.
solution: Replace the drum alone if all other parts are good or else you have to change your whole print drum alone with roller
I hope this is helpful to you

Posted on Oct 02, 2009

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Clean the roller carefully using some rubbing alcohol on a clean cloth. Just make part of the cloth damp, not dripping wet. Let it dry for a half hour before using the printer again.

Posted on Oct 02, 2009

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1 Answer

When printing dark line down copy


A line down the copy can come from a dirty document scanner lens.
Usually white out or wet ink will smudge on the document scanner. Opening the document cover check the scanner for a dirty glass. Some document feeders have the white roller on top of the small glass window. They have delicate plastice retainers that hold the roller on both ends. Extra care needs to be taken if this roller is removed.
Clean the roller and the glass with wet towel. Shine a flashlight on the glass to see if there are anymore black marks on it.
Use the finger-nail to run across the glass and make sure no debris is on it. Even a spot can make a line on the copy.
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Try cleaning the rollers in X4270 printer. You may need to clean the scan lens and the white roller.

1. Unplug the power cord and the phone line from the wall.
Open the control panel.
2. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
3. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
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Does this streaking problem occur when printing (not copying)? If it does then you are probably looking at a consumable issue. Alot of times black streaking is caused by a defective or spent drum. Is your drum new? There is also a blue piece on the drum unit used to clean the corona wire that cleans the drum. Have you tried moving it back and forth several times?

If the problem only happens when copying and the streaks are as bad as you make them out to be then you problem have a bad CIS unit (scans your originals for faxing or copying)

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If you open up the feeder door (Where your originals feed into) you will see a slit of glass going from side to side by the feed rollers. (you might need a flashlight to see it better)
On the slit glass there is probably some white out or something on the glass. All you have to do is clean the glass and this should take care of your problem.
To help you zero in on where the marks might be located, make a copy of a white piece of paper through the fax machine.
And then line up the copy that comes out with your black marks to the feeder.
This should get you in the general location.
If you have any other questions, feel free to post another question.
If I have helped you, please post a feedback and a rating.
Have a good day.
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I've seen this before. Since the printer portion is working fine that points to the scanner mechanism as the culprit. There are two things I have seen cause this. 1) If the line is a perfect rectangle all the way to the edge of the page then the light bar itself is dying and there isn't much you can do to save the unit. Send it in for warranty repair if you have the option. 2) If the line is more like a skid mark like you mentioned, then the paper that is being scanned is not pressing up fully against the light bar. Not enough light is bouncing off the page and the scanner can't read it well. This can also be caused by a roller not feeding correctly and then bunching up the paper a little bit. I would check the rollers for wear or something being off center. This can sometimes be caused if the machine has ran a high volume or thick paper. I would really think the cause would be one of these two since you are getting the marks at odd intervals, if the intervals were regular it could *possibly* be the drum but as I stated before, with the print function working right, I doubt it.

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