Question about HP Photosmart C4580 All-in-One InkJet Printer

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Shows as offline on my mac book

I have the same printer and same problem - showing as offline when I try to print.

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Hi,
I'm a proud owner of a MBP just a week old and I got my C4580 today.
I also had stumbled across the problem which says "Printer is offline" when doing a simple print after setup.
If you used the Mac instruction and followed it, you probably installed the printer via the USB connection and then networked it.
I tried this and it turns out that the printer was offline and didn't print. All the set up on my Windows laptops were a breeze. For the mac though, I suggest you remove the printer and then add it again (but this time - through the network!).
If you pull up your printer properties via "Options & Supplies", you will note the following:
dnssd://Photosmart%20C4500%20series%20%5C5ZBFD7%5D._pdl-datastream._tcp.local./?bidi
The dnssd tells you that your printer is connected via a router in the network.
If it is in USB, it would be usb://.....
Also, it helps to configure your router so that it allows it a fixed IP address via DHCP. This way, your printer will always hook up to the network fast.
This should help and I hope it does!
regards, Ken

Posted on Nov 25, 2009

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If you are using Windows XP perform the steps below:
1. Click Start --> Printers and Fax.
2. Right click the printer icon and check the following:
a. Check whether the All-in-One is set as default printer.
b. Ensure that the there is a check mark on the "Use printer online". If you have the Use printer offline, make it online by selecting the option.
c. Ensure that there is no check mark on the Pause printing.

Posted on Oct 03, 2009

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Posted on Jan 02, 2017

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HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
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printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
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