Question about Tomtom GO 300 GPS Receiver

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Picture of tomtom on screen ejecting memory card and crossing it with ared cross

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This was caused by interrupting a map download recieved instruction from tomtom to install new map and all should be well

Posted on Oct 06, 2009

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Posted on Jan 02, 2017

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When turn On can get the screen showing the GPS connected to Computer when not connected ,On Battery only, get red cross flashing


If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.

When you never saw a SD-card, probably some data went corrupt on the internal memory. When you have a SD-card, probably some data got corrupted on the SD-card.

To repair the software, you need to connect your GPS to your PC or Mac with a USB cable.
You also need the program TomTom HOME. You can download it for free on the TomTom website.
With TomTom HOME you can update the operating system of your device for free (map updates are nor free).

Try updating, and see if your device works again.

If this doesn't work, post it here.

May 14, 2015 | Tomtom GPS

1 Answer

My tomtom fell on the floor and i get aflashing red and white cross. How do i correct this and get my device working again?


Internal memory was damaged when dropped.. OR the SD card if it has one. Replace the sd card and copy data over from back up

Feb 23, 2013 | Tomtom ONE XL GB Car GPS Receiver

1 Answer

My tom tom is not working, when you switch it on, a screen appears with a picture of the tom tom and a pair of hands with a cross over them on top of a memory card, this image just keeps on repeating...


Try reseting it:<br /><br /> Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. The reset button is on the bottom<br /><br />(support.tomtom.com)<br />

Aug 20, 2010 | Tomtom ONE GPS Receiver

1 Answer

Red cross help


Try taking the memory card out and giving the contacts a quick clean with a lint free cloth

Aug 15, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

When I turn on there is only a cross over the SD card.


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Jun 14, 2009 | Tomtom One XL GPS Receiver

2 Answers

When I switch on my TomTom, SD card has a red cross?


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.

Jun 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

Gps


Sounds like the memory card may be inserted incorrectly or corrupt/not correct for you model.

Mar 21, 2008 | Tomtom GO 510 GPS Receiver

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