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If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.
When you never saw a SD-card, probably some data went corrupt on the internal memory. When you have a SD-card, probably some data got corrupted on the SD-card.
To repair the software, you need to connect your GPS to your PC or Mac with a USB cable.
You also need the program TomTom HOME. You can download it for free on the TomTom website.
With TomTom HOME you can update the operating system of your device for free (map updates are nor free).
Try reseting it:<br /><br />
Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. The reset button is on the bottom<br /><br />(support.tomtom.com)<br />
This problem is due to the memory card not containing the TomTom application or map.
To update the application onto the memory card,
Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'.
This should then install the application onto the SD card.
Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory.
Note: you may also need to install your maps, voices, etc after you updat.
This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.
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