Question about Xerox C2424 Copier

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Error code-07,010.43:19044 I'am a Tech, and I got this code when testing a machine?

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07,010 Errors on a C2424 are the same as on the 8400 series, the printhead tilt mechanism is obstructed or incorrectly timed. Check the silver square block on the left of the printhead for spilt or leaking wax, also check the 2 cams that lift the oil roller up to the drum, if they're cracked and out of line they stop the tilt drive mechanism from functioning

Posted on Oct 29, 2009

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I am a tech also. This sounds like a paper path code.
On some of these machines the motor drives all feed rolls on all trays. Some have independent motors for each tray.
If you are using one tray check to see if that motor is working. Sometimes they will just momentary start then shut off. This could be a bad motor PWB or a main board problem.
Actuators on these sensors will hang up. Check the actuators to see if they are operating. If you can swap a tray sensor with another see if this changes when feeding paper. One sensor might be not working right.
Check the doors to see if they are closing right. The drive rolls might be not be holding on the paper causing stalls and constand paper jams.
Check to see if the rolls are binding. They appear to be fine until you spin the rollers, they should spin free.
Good luck.

Posted on Oct 16, 2009

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