Question about HP Deskjet 6940 InkJet Printer

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Error message Hello I have recently installed the HP Deskjet 6940 printer to my laptop, and as far as I am aware I have installed everything correctly, put paper and ink in correctly and connected it to my computer. However, every time I try print something off I get an error message in my print queue. Any help?

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Uninstall the printer driver from Device Manager, then scan for hardware changes and install the printer driver when it detects the printer...All the best

Posted on Oct 02, 2009

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Posted on Jan 02, 2017

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Hello and Welcome to FixYa!
I'll direct you to an article on blinking lights in 6940 Series. (Link below)
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Jan 02, 2010 | HP Deskjet 6940 InkJet Printer

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HP Deskjet 6940 stopped printing


Try This :

Delete the printer icon from the Printer and faxes folder; Disconnect the USB cable (If connected through USB);
Put in the driver disc; Goto my computer; Right click on the black HP logo click on Explore;
Click on UTIL(Folder)- click on CCC(Folder)- Click on Uninstallation L1 ;
Take out the CD restart the computer

Download the sofware from hp.com;
Link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=467980&lc=en&cc=us&dlc=en&lang=en&cc=us
Select the OS;
Click on download
Save it to your Desktop
Run the software;
Click on Add a Device and reinstall the driver;
This should resolved the issue

Regards
Soumajit

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this is straight from hp
64 MB RAM for basic software installation (256 MB RAM for full software installation), 200 MB available hard disk space for basic software installation (450 MB for full software installation)
unless you get another 256mb memory it would be best for you to do basic installation.
Mark

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Your Printer is Malfunctioning. Contact the HP Service Support for servicing of your Printer.

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Please restart your printer and then check if you get the same error.

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Regards,
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Pop out the cartridge and look inside the printer where the black cartridge goes. There may be punctures in the ribbon cable from the metal wire that rests against the catridge. I have lost 2 6940's to this problem.

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