I had same problem with my PPC so I tried hard reset didn't help, PCS support did hard reset and nothing, same problem so what I did is insert that headset plug in and out couple of times that fix the problem but any time I use my wired headset problem comes back.
I realized that the problem was in the 2.5 jack it self, I took it to Sprint store, left it for a hour when I am back the tech guy said that they replace my phone with new one, oh well this is third phone in less then 14 mos.
But anyway now it works just fine so I try to use Bluetooth headpiece much is possible. Waiting for my 2 year contract to end so I can get PPC-6800 or something better, had too many problems with this phone. I like the phone but it was freezing up on me every day and tech support didn't do s!#@!#t for me to fix it until this problem comes up, I'm kind of glad it did :-) in the way.
If you need further help, reach me via phone at
https://www.6ya.com/expert/toly_4d7df273bdf34d91
×