Question about HP Compaq Presario F756NR Notebook

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Gigaware optical wireless mouse - does not work

It loads, and control panel says its working fine, but the mouse doesn't do anything. My plug in USB optical works fine. Toshiba laptop w/vista

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Sounds like a Ebay sold mouse with non matching receiver to mouse.
Best laptop wireless mouse to buy in my opinion is Logitech VX Nano from Staples or some store like it.Work wonderful and battery life excellent. Windows Xp,Vista,Windows7 install the driver auto for you. Don't need the cd at all

Posted on Oct 12, 2009

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1 Answer

Gigaware wireless mouse


With this particular model i've heard that downloading USB chipset drivers for your make and model of computer will fix this issue. Sorry i can't direct you to a direct link i don't have your computer details. Goodluck and let me know if this doesn't work

May 30, 2013 | Computers & Internet

1 Answer

I have an older HP desktop and just added a new HP wirewless optical mobile mouse with usb. They seemed to work fine initially but then I needed to move the computer so everything was shut down and moved...


make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you can update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
hope this helps

Jan 13, 2011 | HP Wireless Optical Mouse

3 Answers

My Gigaware optical mouse's cursor won't move


Sounds like the laser failed. Return it for replacement.

Mar 16, 2010 | Ultra Max Gigaware Wireless Laser Mouse

1 Answer

My wireless mouse is not working


Hello sbregar here, your problem is not very hard try ALL usb connections, if that doesnt work go to HARDWARE under control panel and click new hardware, you go through a wizard and it should work thanks. :D

Feb 14, 2010 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Gigaware new optical notebook mouse, read all the comments, been there, done/tried that... laptop keeps asking for driver... inf errors? Odd my gigaware OLD retractable mouse (on fritz) when I can get the...


omg you buy crapp from RS. why?
to go walfart see that mouse shelf there, buy one.
end the pain.

btw1: we are not HP. !!!

here is your support page , this is HP.
https://support.hp.com/us-en/product/Compaq-Presario-F700-Notebook-PC-series/3548233




do not buy wireless, unless dead batteries in them sounds like fun... is it? nahh.....
also the mouse must be paired with the original usb dongle "gigaware, device, matched. do not mix parts here, ever.


NO OS STATED,. is this ****** rotten XP?
XP, VISTA ,W7, W8, W10?????
in all cases when you plug in a new mouse the pc must be connected to the internet, if not the new USB driver for the mouse will not be available, can it? no. (i bet in the store they had no wifi for you or router wired connections did they)

PnP, plug and pray.:
luck happens (rare) it's in the windows, cab library
but most times that will fail hard, for sure on any stinking XP box. (how can XP from 2001 know how to run a 2017 mouse, that be impossible , no?)
I dont think MS supports RS devices at all btw.


most new things now , like a new mouse
come with no CD, driver in the box. nor instructions
this is for GREEN reasons, dig?

and they have a slip of paper there tiny
says get drier here, at our mouse web site and a url.
dig? but I see SR no longer support this mouse.
at RS dot com. did you even look first?

My guess, is you are NOT internet connected as you plug in one mouse do not have 2 plugged in at the same time, your retractable is now defective, for get it.
the wires in it are bad, you can fix it i bet.
I can but would not waste my time for $5 .

if you go to goodwill store get like 3 mice there
for $5 total, all will work if and if connected to the internet.

this magic is called PnP plug and play
with no internet PNP is dead.
and super dead if RS devices,,,,
Go to MS.dot com, look up WHQL certified drivers from RS. (nada)

this is the NEW WORLD now.



your PC came with VISTA, so says HP.
is it still VISTA?

I will address all mice issues here, in one post.
i read your pC spec for you
it has touch pad mouse by,
Synaptics Touchpad driver

if you run that at the same time as any USB mouse
they will get in to a loggers head fight.
the cure is simple.
turn off the mouse not used, you must.

or it WILL FAIL>
this is true on all PCs with a touch pad (and 2 mice)
on newer PCs we click touch page mouse tab in control panel and turn it off
then use the usb mouse. (avoid wireless mice)
if you love wireless, then why not own a real mouse.
wired, so you can have solution everytime RS takes a dump here.

on older PCs there is no tab for that. yah suxs, no?
so we must use CONTROL panel and then
device manager and go to touch pad ICON and click DISABLE there. (the touch pad is now dead)

my newer touchpad driver has an autodetect , feature
and if on, it sees me having a USB mouse and kills the touch pad every time i boot it. (fancy no?)
Btw I hate touch pads, so know the ropes,.. here.

so there are 2 issues,
cant find a usb mouse driver,
if you told the mouses brand and model number you get the driver sent you for free, or a mfg, link
issue 2 , having 2 mice enables is a hopeless case.

that covers it all but , ill do more next.

Apr 29, 2017 | HP Compaq Presario F756NR Notebook

1 Answer

The wireless mouse and keyboard are no longer working on my computer--i've put the adapters in every usb port on my desktopa and ALL ports are not working...the adapters will however, work just fine when...


go onto the desktops manafacturors website and download a new USB driver and it might work or go into controle panel and go add hardware in mouses and other devices and try to re-install the adapters

Sep 02, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Purchased GigaWare Wireless mouse Cat. No. 26-339 with USB plug in sensor. have not been able to get it to work yet cant get device manager to rcognize either. software did not come with mouse, went back...


should be able to simply plug in usb receiver(sensor) put batteries in mouse press connect on receiver then press connect on mouse, maybe unplug your existing mouse

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1 Answer

Wireless mouse installed dell says it's fine but won't work


You may need to go into the control panel of windows. and look under Devices/Mouse Keyboard, there are settings there.

Or u may have to have window reinstall the drivers for that mouse.

Let me know so i can help u step by step.

Let me know if this works!!
Thank U Jayson
Please feel free to rate my suggestions.
we depend on your votes!!!

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1 Answer

Microsoft Wireless Optical Comfort Desktop and Mouse combo Freezing Prob.'s


have you tried pressing the connect button on the reciever then on the mouse so it picks it back up again?

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