It sounds like the pump may have something stuck in it take the front off and removed the hose's from the pump and check inside the pump for coins etc.. if not you may have to replace the pump I hope this helps.
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humming is usually the result of bad motor windings , are u saying it washes for 20 minutes or just stays on that cycle without doing any washing? a non moving drum can be a bad motor coupler or belt if belt driven.
it's always worth replacing the brushes - pattern one's are cheap at around 20 quid so it's just about the cheapest thing to try and washing machines do all mannor of crazy things you wouldn't think were related - like not draining (the water does still drain out but when it hasn't spun properly the clothes are still full of water for instance) worn brushes have a differing effect on difrent washing cycles. the other thing to suspect is the controller -but these are so expensive you can nearly always buy a cheap washing machine for less
Either the drain is blocked or your filter is full. Find out where the filter is, usually in front below door or behind panel in front. Clean this out & refit. Plug off the mains first. Check machine filter first & then snake out your drain.
When trouble shooting anything you have to know what is supposed to do and what is it not doing.
At the begining of a washing machine cycle the machine fills with water until a switch is made telling the machine it is full and ready to agitate. Since it never fills it will stick in that part of the cycle.
When you start a cycle and no water enters the drum you have one of three problems:
1. The water supply is shut off.
2. The solenoid valve that supplies the water is not opening.
3. No power to the washing machine.
Since you are hearing a hum, the machine seems to be trying to activate that valve,
The humming noise comes from the electromagnetic field that activates the valve,
The GE serviceman repaired my machine approximately 40 minutes. I paid $189 for the issue to be resolved in 5 minutes. This is no exaggeration.
The serviceman arrived at 2:50pm and finished at 2:55pm. It took another 5 minutes for me to write the check and he was gone.
My recommendation is...
- Purchase the GE service plan prior to calling GE to repair the service. A 1-Year service plan is $40 and 2-Year is $75. It costs $99 just for the serviceman to come to your house.
- Fix the issue yourself. Of course, this only applies if you are handy. I am handy and I tried to fix the problem myself. I just couldn't figure out the location of the access panel.
The access panel is on the front. This can be removed in less than 20 seconds. The notches on the access panel is in line with the edging of the washing machine door. To remove, slide in a flat object like a flat-head screwdriver. Wiggle up and down on each side until door comes loose. Lift up door and set aside.
The water pump is on the lower right in the front of the washing machine. If your wash machine has any water in it, you want to use a shop vac to empty it out. The serviceman used a clamp to stop the water from running down. A little water still came out but he used my shop vac to get it up. It was less than a cup full and I had a 1/2 tub of water. Afterwards, he stuck his fingers in the water pump and pulled out the item that was blocking the pump.
Guess what was blocking the pump? The item was my two-month old daughter's sock. He recommends using a washing bag.
Remember this solution is for GE 315 model that is a top load washer. This will most likely work with similar models. I knew my water pump was still working because it hummed during the rinse and spin cycles.
Good luck and I hope this saves you $189 or any other fees.