Question about Tao 89811-PB1 Digital Picture Keychain

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Digital photo key chain problems

I can not get the program to download it keeps coming up with a error it says, No photo viewer is found, program termined! Help please

Maria

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  • dina43 Dec 22, 2007

    I have the same problem. I loaded a few pictures a while back but when I tried to load more, I get that same error message. I even loaded the program on another computer and it doesn't seem to recognize it either. I am now charging a second one to see if I can load that one.

  • mom_to_5 Dec 27, 2007

    Dina's solution worked for me, but how do I actually add the pictures to the keychain? The instructions say to select the download button to transfer the collection to the keychain, but I do not see a button labelled "download"

  • hateinnovage Jan 02, 2008

    The software "Photo Viewer" comes up with "No Photo Viewer is found, program terminated!

  • 1532 May 11, 2008

    I finally got the program downloaded but now it says it can't connect to the device! what a major mess.

  • I dont no May 11, 2008

    I keep trying and trying and it always says: ERROR Can not connect to device!



    HELP!



    someone

  • Anonymous Jun 01, 2008

    got the software to show it available, till reboot, (gone)

  • Anonymous Jun 01, 2008

    When using shows"no photo viewer found!

  • mickeybo Jan 02, 2009

    I press and hold power button but the power will not come on when not attached to my usb port. Why is this happening?

  • judas17 Jan 16, 2009

    i have installed it on my pc but all i get is message photo viewer not found programe will exit
    i then tried it on another computer then same happened then suddenly it was found tried to ge tphotos but nothing then kept getting power surge on usb ports evry time i tried now get same message again


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Hi Maria, I accidentally found out how to get it to work. What the instructions do not tell you is after you move the arrow to USB Update, you want to hit the little power button on the keychain. You should hear a little tone that your computer makes when new hardware is attached. At that point, you should be able to run the program and it should recognize your device.

I suggest you modify they instructions on Step 1.

Dina43

Posted on Dec 22, 2007

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Hit Synchronize instead of download. It should work.

Posted on Jan 08, 2008

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Dina's solution worked for me, but how do I actually add the pictures to the keychain? The instructions say to select the download button to transfer the collection to the keychain, but I do not see a button labelled "download"

Posted on Dec 27, 2007

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When I try to install the coby dp 151 it says: cant find photoviewer or program that owns it. the program will exit. ?? confused


Hello,

The error you describe, is also mentioned in the Setup Guide for the DP151.
When you connect the Key Chain to the USB port of your computer, on the Key Chain will prompt the message to select: USB charge or USB update.


For proper function of the Chain Key:

0) Before connecting the Chain Key, have the Photo Viewer software installed:
You need adminstrator rights to perform installation of programs.
Install the photo viewer from the CD or download this program
from the Coby support site:
> enter cobyusa.com in the address bar of internet explorer
> enter DP151 in the Product Search bar
now all support for the Chain Key will show
> run the DP151_PhotoViewer zip file directly or save the zip file onto your computer, unzip and run the setup.exe file later

1) Connect the Chain Key and Select USB update on the Chain Key.
Again, to be able to update, you need adminstrator rights.

2) Run the Photo Viewer on the computer.

Aug 15, 2010 | Computers & Internet

4 Answers

Digital photo album - keychain


The message "No Photo Viewer Found, program termined" will happen unless you have the keychain plugged into the USB port in syncronization mode not charging mode. It's just saying it can't find a Photo Viewer plugged in to sync with. That should solve your problems. You can't update you image library unless it is plugged in

Regards
Balisonu79

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Photo viewer device not found


I got a key ring for Christmas too ...when the keyring is on 'charge' mode it doesnt show on computer ...you have to remove the lead from key ring, switch off key ring then replace lead and switch to 'update' mode. Now if you double click on icon it should work!!!

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Cannot load photos from my vista program unto my photo key chain


I solved this problem through persistence - clicking on everything I could find, I found out that I needed to clic on "Users" and then my name and then i could find the photo files. It would have been helpful if this information had been included in the digital key chain disc instructions.

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Start from scratch, uninstall everything and pretend your installing for first time:

1. have keychian unconnected from usb
2. install software
3. DONT RUN SOFTWARE YET
4. connect keychain to usb
5. on keychain select: USB update
6. Run software
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Coby Digital Photo Keychain DPKEY


Getting Started- VERSION DPKEY and 151SX
STEP-1
-INSTALL The Photo Viewer Software

Download & Install The Photo Viewer Software From Our Web Site:
The Driver CD files (Setup Guide, Manual and Photo Viewer Software) can be downloaded from
our web site. Click on the link below
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
NOTE:
Find your Photo Key Chain version and Download the Driver CD files along with all the latest
updates.
The version is listed on the back of the Photo Key Chain as 151SX, DPKEY or 151MP.
To Download & Install The Photo Viewer Software From Our
Web Site:
a) Create a folder
on your desktop before downloading the file from our website. To create
a folder on your desktop, go to your desktop and RIGHT click on your mouse. A set of
menus will appear. Select “New” and then “Folder” (you will notice a new folder will
appear on your desktop), give it a name, example DP151.
b) Click on the below link and select “Download”.
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
c) Click on your Photo Key Chain Version to start the Download. The version is listed on the
back of the Photo Key Chain (151SX, DPKEY or 151MP.
d)
After clicking on your version, you will prompt with a pop-up screen “Do you want to save
or open the file”. Select Save.
e) Another screen will prompt you to save the file on your computer. Save the file on your
“Desktop”, in the “DP151” folder and select “Save”.
f)
Once the download is completed, go to your desktop. Double-click on the DP151 folder.
g) To install the Photo Viewer software, Double-click on the Setup.exe file. Click NEXT on
all prompts.
h) After the installation. The Photo Viewer Software icon will appear on your desktop.
i) Done! ……Continue with “STEP- 2
STEP-2 CONNECT the Key Chain to your computer using the supplied USB cable. Upon
connecting the Key Chain to your computer, the Key Chain will prompt you to set the
device to “USB Charge or USB Update”. Select USB Update by pressing the Right
button and then the Middle button.
STEP-3 RUN the Photo Viewer Software to transfer photos to the Key Chain. Double-click on
the Photo Viewer icon located on your desktop. Once the Photo Viewer opens, it will
give you a message indicating “Upload Completed”. Click OK. (This message
indicated that the Photo Viewer Software has made connection with the Key Chain). If
you have received the “Upload Completed” Message, Skip STEP-4 and continue with
STEP-5
STEP-4 If you have NOT received the “Upload Completed” message, then you are
encountering the below error message:
Can’t Find any Photo Viewer, or
another program owns it. The
program will exit!
*Set the Photo Key Chain to USB update. SEE “STEP- 2”.
*Make sure the USB Cable is connected properly, you should hear a “clicking”
sound when the USB Cable is connected properly in the USB Port.
*The Key Chain should also appear under “MY COMPUTER” as a removable
disk. If not, switch the USB Port or replace the USB Cable.
STEP-5 LOCATE the images on your computer (See Diagram)
STEP-6 HIGHLIGHT the images files that will be transferred to the Key Chain (See
Diagram)
STEP-7 SEND the highlighted images to the Device Panel (See Diagram)
STEP-8 TRANSFER the images from the Collection panel to the Key Chain (See Diagram)
Disconnect the Key Chain from your computer. Done!

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1 Answer

Not cmpatable with windows vista


ya not comp with vista photo viewer is in xp ed not vista have u tryed the website see if they offer u a driver for vista yet dont use cd is your best bet to sp1 for vista come sout in june then most will work

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3 Answers

Can run photoviewer program for photo keychain


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