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Hello! If you are using a Windows XP operating system, I do suggest that you use the Scan Option on the Control Panel.
How? Click on Start Click on set Setting, then Select Control Panel Double click the Scanners and Cameras icon Double click your printer's icon Then follow the instruction that will be displayed in your monitor. At the end, this will save your scanned documents in jpeg files.
On the printer press scan, then press options, move the right arrow key. Select e-mail and press select button. Also, go to start menu, go to all programs, Dell printer, then select DELL AIO Printer A940, then select Dell All-In-One Center. On the Scan box on the drop menu select e-mail. All set, scan from printer to e-mail.
you can try it by using the scanner option on the control panel. If you are using windows operating system, go on start menu, select control panel and double click scanners & cameras. Double click the scanner online and start scanning the documents. Save it in the format you want but it is usually default as jpeg.
scanned documents usually saved as .pdf file if you run the scan option directly on the printer. By pressing the SCAN button the printer. So do not use this option if you do not want the documents to be saved as pdf files.
Just open an email & address it as usuall, now, at the top of the email you will see an icon that looks like a peperclip, click on that, a box opens & you just navigate to the file using the browse button. When you click on the file it will show up in your email uner 'subject'. If you don't see a paperclip then look for the word 'insert', this will do the same thing. Good luck. If this helps you plz rate this 'fixya'. If you need further help leave a comment & I'll be happy to walk you through it. Thank you kindly.
When the scan button is pressed on the product, nothing happens. The scan button does not work correctly.
Choose one of the following options to scan without using the scan button.
Option one: Scan using Windows Fax and Scan
Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
Click New scan .
Click File , and then click Scan .
Option two: Scan using Paint
Click the Windows icon ( ), click Programs , and then click Accessories .
Click Paint .
Click File , and then click From Scanner or Camera .
Click Scan .
The drivers in the Windows Vista operating system do not support button press functionality on the product.
NOTE this option may vary to printer try USING OPTIONS TO SET CHANGES
To resolve the problem, try the steps below. After each step, try to send a fax again.
1. As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution: * Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution. 2. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document. Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue. 3. Turn off the Scan Before Dial option by pressing the following keys on the operator panel: 1. Press the Fax button, then press Options untill u see ADVANCED FAX mode. 2. Press Select. 3. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display. 4. Change the setting from Yes to No using the + (right arrow) button. 5. Press Select. Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known. 4. Lower the fax transmission speed 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so: 1. Press the Fax button, then press Options untill u see ADVANCED FAX. 2. Press Select. 3. Press Options untill u see until MAX SEND SPEED appears on the LCD display. 4. Change it to 9600 BPS using the - (left arrow) button. 5. Press Select. 5. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel: 1. Press the Fax button, then press untill u see to get to ADVANCED FAX. 2. Press Select. 3. Press untill u see ERROR CORRECTION appears on the LCD display. 4. Change the setting from On to Off using the + (right arrow) button. 5. Press Select.