Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

2 Answers

My external hard drive is not showing up

I bought an ide hard drive and placed it in a case which claims it is plug and play however wheni try 2 use my external hard drive its not showing up in my computer? wat can i do? plz help

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,153 Answers

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

Posted on Oct 02, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 51 Answers

If u are talking about desktop hard disk pluged in usb case forget it to work without external power suply

u have to add power for that else bigger hard disk will not work on usb power. it has big motor that cant work with usb power.

doesnt matter what casing u are using

Posted on Oct 02, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My wd passort HD is not recongnized on windows. I restarted the system and plugged to another systems. Same problem not working at all. Showing H drive only. What to do?. There is no grinding noise or...


I am not a GURU but, I think if it isn't working, and I were you, I would try removing the drive from the Passport case and install it in a computer, or buy an external drive case. Hopefully the problem is just in the ide to usb converter. If that doesn't work you will have to send it to a data recovery place.

Mar 10, 2010 | Western Digital External USB 2.0 80 GB...

1 Answer

I had problems with my Maxtor One Touch III Mini. It was a loose connection from the USB cable on the Drive's end, and when I tried to solder it, I damaged the connector. Is there an alternative to get an...


If you damaged the external case you have two options. Remove the drive from it and put it in a new external or put the drive directly into your computer.

Here is a guide that will show you how to open your case.

If the hard drive is a SATA DRIVE you can just plug it right into your computer with SATA cables. If your drive an IDE DRIVE you're going to have to find an adapter in order to plug it into your computer as the IDE connection on these smaller drives aren't the same size as the connections on normal sized drives.

The easiest solution would be for you to find out what kind of drive it is, and then buy a compatible external case to put it in.

Mar 03, 2010 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

I bumped against a chair


Try different slots. or on a other computer.
You could also try to open it a see if the internal drive moved out of place .. only try if you know what ur doing.

Feb 21, 2010 | Fanner Masscool UHB-358B 3.5 External Hard...

3 Answers

I want to read the files of my old Hard drive?


ok you have a pc. now, plug the IDE connector to your old hard disk and plug the power connector also. Now, you have 2 hard disks. Your old hard disk must be plugged into the secondary IDE slot. Dont touch anything with your original hard disk. Just add your old hard disk to your PC through the secondary IDE slot and using IDE cable. When your Windows OS opens, you will see a new Hard Drive when you open My Computer. It could be Drive E, F or G

Oct 09, 2009 | Maxtor Hard Drive

1 Answer

Reduced Hard Drive Capacity with Internal to External Kit


Problem can be tricky.. though i offer my two cents.

1. some BIOS have upper limit of hard disk capacity. check that out. try connecting IDE device to IDE connector in same comp and see if it is being detected properly.

2. seagate guys are true .. IDE to usb conversion can be tricky ... a lot depends on card convertor.

my advice would be if you have precious data on it ... first take a backup of it, if possible connecting the disk to nomal ide connector.

Aug 06, 2009 | Sabrent 1 Bay USB 2.0 External Drive Case

1 Answer

SimpleTech 80 GB Portable HD Won't Read


It sounds like a problem with the board inside the case,- the actual hard drive is probably OK. Opening the case will void any warranty but there may not be much left anyway. There should be 4 screws in the bottom of the drive,- front 2 may be hidden under a sticker. Try installing the drive in your new case or an empty drive bay inside your computer. I have had external hard drive cases fail before and the actual hard drive was ok.

Jan 23, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...

3 Answers

GETTING INFO FROM OLD HARD DRIVR TO NE LAPTOP.


Hard Drive requires lots of power to load. If you have purchased only the IDE cable to connect it to USB port, USB port will be unable to initialize the Hard Drive.
To make it work,you require an external casing for IDE Hard Drives with external power support. Like this one --  
http://shopping.rediff.com/shop/productdisplay.jsp?3.5Inch-USB-2.0-EXTERNAL-Casing-For-SATA-/-IDE-Hard-Drives&prrfnbr=10209520&source=browse&frompg=Hard%20Disk%20Drives

If you already have this casing with external power support, please let me know. 

Nov 15, 2008 | Computers & Internet

1 Answer

Nexstar IDE to USB, Will Not Show Up


Hello

Have a look at the link below, it should be of help.

Click HERE to navigate.

Please feel free to let me know of you have any further questions.

Kind regards
Lock123

Apr 06, 2008 | Vantec 1 Bay NexStar 3 USB 2.0 External...

1 Answer

External Hard Drive won't show up!


if its usb then i have a feeling its not the hard drive thats bad i think it sounds like the case .
you can try buying another case and transfering the hard drive to it the case is around $20.00

Nov 19, 2007 | Fantom Titanium-II (TFD200U2) 200 GB IDE...

Not finding what you are looking for?
Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

833 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75822 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...