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Problem for Canon imageRUNNER C3200 Copier

I have an e 000012-0002 error on my ir 3100 - can




By kamalaude on Oct 02, 2009

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I have an e 000012-0002 error on my ir 3100 - can you help please?
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Solution #1

posted on Oct 02, 2009
Not Rated)

rjf388
rjf388

Rank: Wiz  Canon Expert
Rating: 84%, 116 votes
Hi error code refers to a drum drive motor error code,
more than likely you have a tight Drum. remove drum and see if you can turn it by hand if not replace the drum unit
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