Question about Sony Televison & Video

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Mine is Sony DVD player..I insert a disc and it says "CAN NOT PLAY THE DISC" and then the player shuts off. The other DVD works fine.

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HI,
Check the manuel some DVD Players do not support DVD RW or -R +R formats.When Ifirst put my burned movie in I got the message that the player cant play that format Just ignore that and advance the Video to where the movie is starting then all my burned movies played fine. My Pioneer BD 51 FD does support DVD RW +R -R formats so be sure that you can play burned DVD RW +R -R on your Sony player. I was in Wal Mart the other day and they had some DVD players on sale but on the box it said that they do not play DVD RW +R or -R Burned DVD's so be careful if you do buy another one I went to best buy and found mine. Check first it will save a lot of hassle later. This software works great but it may not play in your DVD Sony Player there is a list here of compatible DVD Players


OR

your disc is scratched or a pirated one


thank you for using fixya,rate my answer,
vijay

Posted on Oct 02, 2009

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Posted on Jan 02, 2017

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Follow this procedure to troubleshoot if the DVD player cannot read or play the inserted disc.
  1. Ensure the inserted disc is compatible with the DVD player.IMPORTANT: Refer to the operating instructions supplied with the product for a list of compatible disc. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
  2. Use a soft cloth to clean the disc.
  3. Examine the disc for any cracks or scratches that might be interfering with playback.
  4. Attempt to play another disc.NOTES:
    • If another disc plays in the DVD player, then the previous disc is faulty.
    • Some recordable discs may not play correctly because of the quality of the recording, the physical condition of the disc, or the characteristics of the recording device or authoring software used.

  5. Remove the disc from the DVD player.
  6. Turn off the DVD player.
  7. Unplug the power cord of the DVD player from the AC outlet.
  8. Let the DVD player remain without power for 1 minute.
  9. Plug the power cord back into the AC outlet.
  10. Turn on the DVD player.
  11. Insert the disc into the DVD player.
  12. Attempt to play the disc.
If still persists, its time for your device to get serviced.

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Its due to faulty Laser Lens/head. Try cleaning it by cleaning CD. If still the problem persists, contact near by service center.

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TThe player does not play this type of dvd disk! only pre-recorded movies and CDs Try hooking Up a player that plays DVD+ and DVD- disks!Hope I was of help!
(please use The ratings to keep this site free!)

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One note my friend don't buy SONY they have propriety tech on they're lenses that has poor Pickup on some CD\DVD's.

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