Question about Sony Cyber-Shot DSC-P72 Digital Camera
Ok Hi Everyone, please listen to me, i did what exactly all these people said on this website how to fix the camera, trust i ruined it even more, the problem started from me dropping my camera, the lenses was out all the way, but it wont turn on or go to any options. all it would say "lenses error, please restart the camera " and i tried to put the lenses back inside and its just got stuck even worse, just try not to play with it a lot, and take it to the special place to fix it. Thank you.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: lens is stuck
Hello Gruntny, in order to repair this Camera you will have to replace the OPTICS UNIT (ED13A). Please contact your nearest Sony Service. Best regards, Arpad
Posted on Dec 25, 2006
SOURCE: lens Stuck
Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.
After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!
PS Tried the Sony online chat support - useless!!!!
Posted on Jan 02, 2008
SOURCE: Dropped Sony Cyber-Shot DSC-W55
use the rechargeable battery and charge it for 8hrs.turn of the LCD,put the mode in auto.I do no exactly about the lens problem, you try this press the lens lightly and then twist it lightly with your fingers.
Posted on Feb 17, 2008
This is not a joke........
Use a can of compressed air and blow around the lens while it is extended. Take a relatively firm approach with this problem slap the camera into your palm two or three times.
Not lens down in this case, but using the side or rear of the camera to make contact with your palm
Make sure you have the camera cord around your wrist so as not to lose it across the room.
Do this several times and turn it on and off till the message of tuen ona nd off no longer shows(if it ever did) and the lens retracts and works correctly. The compressed air will help remove any accumulated dust that is jambing the lens.
This is a sony tech fix and not a joke, they charge you $90 to do this and this fault is not uncommon in many of these small cameras
dust and dirt get taken into the lens bay ad eventually cause it to stick. Hence the use of comptressed air with the brutal approach
Posted on Jul 26, 2009
Tips for a great answer:
May 10, 2014 | Casio Exilim EX-S12 Digital Camera
Dec 03, 2013 | Panasonic Lumix DMC-GF1 Digital Camera...
Feb 27, 2011 | Pentax Kx Digital Camera with 1855mm lens
Jan 19, 2011 | Nikon COOLPIX S570 Digital Camera
Jul 12, 2010 | Canon Cameras
Oct 25, 2009 | Canon PowerShot S410 / IXUS 430 Digital...
Oct 10, 2009 | Canon PowerShot SD750 / IXUS 75 Digital...
Sep 28, 2009 | Pioneer CDJ-800 Turntable
Sep 22, 2009 | Dell Dimension 2400 PC Desktop
Dec 31, 2007 | Sony Cyber-shot DSC-W55 Digital Camera
38 people viewed this question
Usually answered in minutes!