Question about Sony Cyber-Shot DSC-P72 Digital Camera

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THE LENSES GOT STUCK!

Ok Hi Everyone, please listen to me, i did what exactly all these people said on this website how to fix the camera, trust i ruined it even more, the problem started from me dropping my camera, the lenses was out all the way, but it wont turn on or go to any options. all it would say "lenses error, please restart the camera " and i tried to put the lenses back inside and its just got stuck even worse, just try not to play with it a lot, and take it to the special place to fix it. Thank you.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Arpi
  • 326 Answers

SOURCE: lens is stuck

Hello Gruntny, in order to repair this Camera you will have to replace the OPTICS UNIT (ED13A). Please contact your nearest Sony Service. Best regards, Arpad

Posted on Dec 25, 2006

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t00nz
  • 4738 Answers

SOURCE: DSC-w70 stuck lens

The following blog outlines some repair options for a lens error:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Dec 23, 2007

  • 2 Answers

SOURCE: lens Stuck

Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.

After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!

PS Tried the Sony online chat support - useless!!!!

Posted on Jan 02, 2008

  • 310 Answers

SOURCE: Dropped Sony Cyber-Shot DSC-W55

use the rechargeable battery and charge it for 8hrs.turn of the LCD,put the mode in auto.I do no exactly about the lens problem, you try this press the lens lightly and then twist it lightly with your fingers.

Posted on Feb 17, 2008

  • 4090 Answers

SOURCE: My lense is stuck open despite turning my camera

This is not a joke........

Use a can of compressed air and blow around the lens while it is extended. Take a relatively firm approach with this problem slap the camera into your palm two or three times.
Not lens down in this case, but using the side or rear of the camera to make contact with your palm
Make sure you have the camera cord around your wrist so as not to lose it across the room.

Do this several times and turn it on and off till the message of tuen ona nd off no longer shows(if it ever did) and the lens retracts and works correctly. The compressed air will help remove any accumulated dust that is jambing the lens.
This is a sony tech fix and not a joke, they charge you $90 to do this and this fault is not uncommon in many of these small cameras
dust and dirt get taken into the lens bay ad eventually cause it to stick. Hence the use of comptressed air with the brutal approach

Posted on Jul 26, 2009

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