Question about Sharp Aquos LC-32G4U 32 in. HD-Ready LCD Television

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Cannot find where to start on retune, no

Cannot find where to start on retune, no handbook, also not much experience of technical side , need help please

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You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit
http://tvretune.co.uk/productmanuals

Posted on Oct 03, 2009

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Unfortunately you haven't said which exact model of Sony tv you have, but there were a lot of their models which didn't behave correctly after the digital retune. In most cases this led to a digital tv freeze.

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I hope that you have found my advice to be of assistance and in return ask only that you remember to rate my answer.

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Thanks for the info. You didn't state the manufacturer but I think you must mean the Philips DTR1500/05.

The official advice when a retune has not turned out as expected is to try again at least twice, but from experience I'd add the advice that you should do so at different times of the day.

There are some boxes which are known to have problems with the retune; yours is not on the official list but the channel numbering details which you've given do confirm that it's primarily a problem with your receiver and not with your aerial system or reception quality.

There is no user fix for this. All you can do is to contact Philips directly, but your box is a 2003 model and no longer supported by the manufacturer. OnDigital/ITV Digital/Freeview technical standards have evolved a great deal since then as one operator replaced another and many earlier chipsets have been found to be incompatible.

Contact Philips by all means, but I think that you may be better off investing the £20 or so needed to buy a newer receiver. If it helps, yours uses a lot more power than the newest models so you will make some energy savings and your box was only designed with around a five year maximum expected lifespan anyway.

Sorry I can't give you a more positive or encouraging answer. See the web address below which will show examples of other models with similar or worse issues to your own.

http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

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