Question about Toshiba 52HMX84 52" Rear Projection HDTV-Ready Television

2 Answers

HDMI quit working with store bought DVDs

No issues with existing DVD player (Samsung R135) for over a year. Currently, it will only play burned or recorded DVDs. Nothing has been added to the system since the problem began. The failure was sudden.

What works: 1. HD tuner through 2nd HDMI input. 2. recorded DVDs (from HD tuner or VCR) and PC burned DVDs.

What I've tried: 1. switching HDMI input. 2. switching cables. 3. purchasing new DVD player. 4. TV and DVD player menu settings changes.

No combination of hardware or setting changes results in a picture. Audio is also not present. The picture is either blue screen or black screen with varying, quick bursts of bright green geographic shapes.

Note: there has been NO firmware update to the existing DVD player.

Please help.
Jason

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  • 3 more comments 
  • knowmad Dec 21, 2007

    Ok. Please take the following into consideration: Why would the TV stop reading the existing firmware in the DVD player? To my knowledge, the TV nor the DVD player is receiving active updates (neither connected to a phone line or internet). The only appliance able to get updates is the HD Dish Tuner. Is the HD tuner able to communicate with the processor/software/firmware in the TV through the HDMI connection and alter the decoding within the TV? If not, I can't see how updating the firmware on the DVD player is the solution. Please explain.

  • knowmad Dec 21, 2007

    More info: The DVD player is NOT the problem. I've tried 3 additional DVD players and replaced the HDMI cable with a new cable. Only ONE of the new DVD players delivered any improvement: audio was cutting in and out about 30%. Also, I unplugged the TV for 15 minutes with no change when restarting.

  • knowmad Dec 21, 2007

    More info: Further evidence the issue is with the television: One of the DVD players tested was a Toshiba as well (most up-to-date firmware). A local retail video outlet let me "borrower" the new DVD units to eliminate the suspected source of the issue. Two salesmen with MANY years of experience had never heard of an issue such as this.

  • knowmad Dec 21, 2007

    Definitely not the DVD player. The TV is not playing commercial DVDs via the HDMI input. It will play burned or recorded DVDs but not studio produced, commercial DVDs. I get a picture with component and S video cables, just not HDMI. failure was sudden.

  • knowmad Dec 21, 2007

    Hundreds of them.

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  • Master
  • 1,153 Answers

Hi Jason, can you make clear for me what is your TV doing? You say it's not your DVD?

Thanks

Posted on Dec 21, 2007

  • Lashawn Robinson Dec 21, 2007

    Has this set ever played this type of DVD?

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  • Master
  • 456 Answers

So you have to update a new firmware and then it will be ok

Posted on Dec 20, 2007

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