HP Compaq Presario SR1420nx  PC Desktop
Problem for HP Compaq Presario SR1420nx (SR1420NXPS69AA) PC Desktop

Computer Power comes on, shows compaq first




By greatdragon1 on Oct 02, 2009

" "
Computer Power comes on, shows compaq first screen, then everything stops. press esc, F10 or F12 and nothing happens. just continues to show the compaq screen. Any suggestions?
Comments:

Oct 02, 2009

- Negative, was turned off. I pushed the button a few minutes later to turn it back on and the compaq logo came up and then everything froze.

Oct 02, 2009

- Sorry, did not clarify statments. Did all that before posting. Unplugged everything. Turned on again, nothing. Cannot even turn it off after trying to start and getting to Compaq logo. Monitor works fine. Shows Compaq logo. At this point I suspect it is either the CPU or mother board. any suggestions on how to find out which or any other solutions. Thanks

Clarification Request

Posted by kennethrcalh on Oct 02, 2009

did the system lose power abruptly the last time it was working?

Solution #1

posted on Oct 02, 2009
Not Rated)

tvservice306

Rank: Wiz 
Rating: 80%, 96 votes
try replaced memory
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Solution #2

posted on Oct 02, 2009
Not Rated)

krbjmpr

Rank: Guru 
Rating: 89%, 57 votes
Try unplugging everything you can from the computer. Only leave keyboard, monitor, and power cables connected. Then try to turn on again. If computer boots now, then start adding peripherals back one at a time, rebooting each time. when you get the hang, there is your suspect peripheral.

Also, is the monitor itself having issues, or is it the computer? Look at the power light on the monitor, is it staying green, or is turning back to same color when it is in standby state?

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