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I have an NEC D term i phone system with four handsets, and a previous telco supplier had set the Automatic Route Selection to direct calls to their billing system. I need to reset the XEN IPK system to the default, so my current telco can take the billing details. What is the procedure - from the handset/s or with an interface to the XEN box.

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  • stevo4262 Oct 04, 2009

    Thank you

    I will see whether my new telco is now registering my calls and let you know in the next day or so

    Bob

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Sure, please go ahead.

Please feel free to get back to us for further assistance.

Good Luck!!!!!

Posted on Oct 05, 2009

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  • Master
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Hi,

Please follow these steps to reset the NEC IPK SYSTEM:

  • Press Feature
  • Dial 99
  • Press Feature
Note: Resetting the Feature LED will cancel Call Forward All Calls, Do Not Disturb and Callback Request settings.so this must reset your call being forwarded to billing system.

Please leave me comment, if you need further assistance, we may help you
RNJ VINODKUMAR

Posted on Oct 02, 2009

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