Question about Logitech Cordless iTouch Keyboard/Cordless Optical Mouse 967204-0000

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I have been using Ex100 logitech mouse and keyboard on my Thinkpad laptop since last 1 month and worked fine. All of a sudden both mouse and keyboard dont work. What could be the problem?

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Replace the cells and check for the blootooth blinking

Posted on Oct 02, 2009

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I have the Logitech EX100 wireless keyboard and mouse. We had to change the battery as it went dead. Now that we have new batteries in we cannot get them to work. Any suggestions?


Do a Hard Reset method to clear the keyboard and mouse settings and reconnect it back to your computer:

• Remove the batteries from the keyboard
• Press the Connect button on the receiver for 10 seconds.
• Press the Connect button on the mouse.
(You might need a pencil tip or other small tip to press the connect button.)
• Insert the batteries back into the keyboard.
• Press the Connect button on the receiver.
• Press the Connect button on the keyboard.
Hope this helps

Please rate this solution, thanks!

Mar 08, 2011 | Logitech EX100 967499-0403 Keyboard

1 Answer

My ex100 logitech mouse isn't working properly


Hi there

Your mouse buttons are stuck and can no longer hold firmly.

The best solution is to get a new mouse because repairing the mouse might cost almost the same price as buying a new one.

have a great day!

Jul 04, 2010 | Logitech Cordless EX 100 Mouse

1 Answer

I have a logitech Ex100 mouse/keyboard set & both have just suddenly stopped working. It tells you how to re-start the system by pressing 'connect' on the reciever & then the mosue &/or...


Do a Hard Reset method to clear the keyboard and mouse settings and reconnect it back to your computer:

• Remove the batteries from the keyboard
• Press the Connect button on the receiver for 10 seconds.
• Press the Connect button on the mouse.
(You might need a pencil tip or other small tip to press the connect button.)
• Insert the batteries back into the keyboard.
• Press the Connect button on the receiver.
• Press the Connect button on the keyboard.

Mar 02, 2010 | Logitech EX100 967499-0403 Keyboard

3 Answers

Dead keyboard. Yes! I have replace batteries, uninstalled everything, booted pc.


i just got off the phone with logitech tech support about my 'dead keyboard'. I have a logitech wireless keyboard/mouse ex100. the mouse still worked and the keyboard just quit all of the sudden like. THE FIX! 1. Make sure in your device manager that the keyboard is still connected and working properly. if it is...
2. then remove the batteries and type on the keyboard for 10 seconds or so.
3. Then reinsert the batteries.
4. press the left alt key, left control key, and the f12 key all at the same time.
5. Then press the connect button on the reciever
6. press the connect button on the keyboard
7. press the escape button on the keyoard
8. test the keyboard
it worked for me :) that's how i was able to type this. hope it works for you

Jan 04, 2010 | Logitech EX100 967499-0403 Keyboard

1 Answer

Does the speakers in the Logitech EX100 set work with mac?


Never mind, I just went into system preferences and selected the speakers. They certainly do work!

Oct 02, 2009 | Logitech EX100 967499-0403 Keyboard

1 Answer

Had keyboard/mouse since July. No problems (except heavy battery use) until yesterday. It just stopped responding. Two sets of batteries later and no luck. Had to plug in my old wired keyboard. Have...


If you bought this new and it has a warrenty, send it back to them and get a new one.

Battery use for a keyboard and or mouse should be months, not days, my set uses them for about three months then need changing, have gone as long as six.

Sep 08, 2009 | Logitech EX100 967499-0403 Keyboard

1 Answer

Three lights on reciever stuck on


Does re-doing the Connect process work? [i.e. press the button on the receiver, then on the mouse - repeat for keyboard]

Dec 29, 2007 | Logitech Cordless Desktop EX110

1 Answer

Help for ex100 needed!


The assumption here is that the keyboard and mouse "have" been installed previously and are not working now. I know that "ass"ume is a four letter word but it had to be said. 1. Check the batteries and make sure that they're ok. If only one of them is weak, replace "BOTH" of them. 2. Re-synch the devices with the transmitter foillowing the instructions in the manual. 3. If you think that the drivers have been corrupted, go to "device manager" and update the drivers. 4. You should be able to download all of the data that was on the installation CD from the Logitech" site. Good luck.

May 25, 2007 | Logitech EX100 967499-0403 Keyboard

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