Question about HP LaserJet 5p Printer

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HP 5P wont print on Vista

I see that Cnida1 just posted a response to the same problem. I would like to get a copy of the solution 'email' they obtained. However, I can not figure out how to contact a member directly.

After much trouble, I finally got the 5P to work via a USB-Parallel adapter cable. After unplugging it, now I am back to the same problem. It won't print and the computer thinks it is 'off line". I can't seem to find the original solution I found on how to solve this problem and welcome any suggestions. I believe it had something to do with 'bi-directional' support, but I have checked the properties and it is not enabled. I am using Vista. Please help.

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I deleted the email but still have the hard copy, so here goes. This worked with my 14 year old hp and a Dynex USB-Parallel cable.
1. Plug the printer to the USB-parallel printer cable and turn on printer.
2. Plug USB end to USB port on you computer.
3. When you do this, the computer will recognize the cable.
4. Go to Control Panel/Hardware/Device Manager/USB Controllers.
5. Make a click on the + icon and check if you have USB Printing Support
(If you are not able to locate it, unplug cable from USB port and plug it
back in, so you will see something that's new on the Serial Bus
Controllers).
6. Make a double click on USB Printing Support to open a new window
and look for device status. You should see a message "This device is
working properly".

Now you need to open a new com port for the printer:
1. Go to Control Panel and click printers & faxes.
2. You will see an icon there with the name of your printer, make a right
click over it and go to Properties.
3. Select the Port tab and on the display menu select Virtual USB Port.
If you have more than one select no. 1 first. If it does not work, select
Virtual USB Port, and so on. (The virtual port will depend exclusively on
what the printer requires).
4. Click Apply and try to print a test page.

I first hooked this up putting the USB cable into a port on the front of the computer and it worked fine. I then moved it to the back of the computer and it did not work, so I just had to go to the process again until I found a USB prt that worked. It has worked just fine ever since. This solution was given to me by Dynex Prodlucts customer care team. I am no techie and don't understand any of it, but I can follow instructions and it was successful. Gool luck.


Posted on Oct 04, 2009

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Posted on Jan 02, 2017

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