Question about GE Profile CustomStyle PSC23MGSWW 36" 22.7 Cu. Ft. Side-by-Side Refrigerator w/ CustomStyle Configur...

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We have a 2002, GE Artic Profile Refrigerator, side-by-side. Two weeks ago, the refrigerator side heated to 100 F and all food spoiled. The GE tech changed the main computer board. Three days later, heated to 80 F, food spoiled. The GE tech changed the light switch. About fours days later, the same thing again. GE service is stumped. Any help is appreciated.

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Sarct, the question is, was the freezer side ok, if it was, I would suspect the damper not opening. If the freezer side was warm too, then I would suspect the evaporator thermistor not sending the signal to the board to terminate the defrost. Have the tech first check the continuity at connector J3. He should have 400ohms at J3-1 to J3-2 and the same at J3-3 to j3-4. If he doesn't get those readings have him check at the damper motor itself. If he doesn't have it there, replace the damper motor. If the damper motor passes all the checks then it's on to the evaporator thermistor. Have him check the resistance. At 5 degrees it should ohm at approx 36K ohms. The evap thermostat is redundant to the defrost operation. It's there as a back up in the event the evap thermistor fails to terminate the defrost. It's normally closed and will open at 140 degrees.

Posted on Dec 20, 2007

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