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I have been having issues with my Blackberry Bold 9000 where the screen keeps appearing white with my pictures on it everytime i turn it on, its happened three times already where it would come back on after a day or two, however this time it doesnt seem to want to turn back on properly anymore and i am very upset that i cannot use it for personal or for business which i need fixed urgently, if you know or have nay infos that i can get some help with my BB issue i would greatly appreciate it dearly, yours kindly Brusy Lay

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I have jum error 102 onn my blackberry bold 9000

Your mobile OS (operating system ) has been damage , you have to re install your OS with desktop manager
Download the latest OS and desktop manager from RIM side ( )

Jul 21, 2010 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

My blackberry bold 9000 was fully charged. the battery ran down very quickly. now when you plug it up to the charger the red light alternates with a picture of a battery with a lightning bolt through it.

Dear user,
The battery problem is always happen with the mobile network selection ,
First you have to select proper network 2G or 3G , better you can keep on 2G
Follow the below instruction , how to change mobile networks,
1 screen menu
2 Option
3 Mobile Network è Network Mode 2G è save
I hope you can’t face this issue again

Feb 23, 2010 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Blackberry Bold cannot charge and screen goes blank

1. You could have an OS problem or hardware issues.

Simplest first to troubleshoot the OS, by loading a newer, updated OS release.

2. If you can live without performing a backup of your device you can follow these steps to correct the issue:

1. Download the latest Vodafone UK firmware using this LINK (
2. Install the firmware onto your PC running BlackBerry Desktop Manager
3. Go to c:\Program Files\Common Files\Research In Motion\Apploader and delete the vendor.xml file.
4. Connect your device and open Desktop Manager
5. When prompted select "Upgrade Now" (If you are not prompted select Applications Loader > Update > If your device isn't detected remove the battery and connect the device > once the update starts insert the battery again).
6. Follow the prompts and your device will be upgraded.

Nov 05, 2009 | RIM BlackBerry Bold 9000 Smartphone

2 Answers

Bold 9000 doesn't want to start up, keeps restarting

the solution for this issue is
1)install the blackbberry desktopmanager
2)take backup of your handheld
3)re install the software

Jul 14, 2009 | RIM BlackBerry Bold Smartphone

1 Answer


Your going to have to contact your phone company about it considering it is a software issue. They are going to have to replace or exchange your phone for a new one, or direct you to a technician who can most likely help you out. Sorry your having so much trouble, hope i've helped.

Mar 19, 2009 | RIM BlackBerry Bold 9000 Smartphone

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