Question about Danby DDW496W Free-Standing Dishwasher

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Stopped partway through rinse cycle, doesn't power on again...

Hi: this dishwasher isn't a year old and it was just coming to the end of the cycle when it stopped working. I opened the door and saw there was still water in the bottom, so it had stopped before draining.

I fiddled with the sprayer to make sure it wasn't stuck or had something jammed in it, shut the door again, and for a brief second the lights were on but shut off again. An electrician checked the outlet and the actual dishwasher and electricity is live.

Could it be anything to do with the unfortunate crack on the outside of the door (it hit our tap and eventually got rather large, but the machine still functioned for months, only emitting a slight squeaking, I assume from a possible steam leak) - would this have had anthing to do with the machine dying mid-cycle?

I just wanted to check if I could check for anything before trying to find someone to repair it. Would appreciate any ideas you might have...

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  • 142 Answers

The problem is probably in the cycle switch/timer assembly. It probably burnt/shorted some contacts. This switch is of pretty intricate design, a bunch of wires run in and out of it and the turning action of the switch/timer opens and closes different contacts for pumps, heater, detergent door, etc... at different times in the cycle

Posted on Apr 10, 2008

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Film on glasses


If your dishes or glassware appear filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you’re using and adjusting your hot water heater’s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

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2) Adjust the detergent amount.

3) Don’t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading—dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

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To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn’t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn’t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren’t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

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If your dishes or glassware appear filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you’re using and adjusting your hot water heater’s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

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If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn’t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don’t use extra-hot settings such as “Power Scrub,” and use the “Energy Saver” dry cycle.

2) Adjust the detergent amount.

3) Don’t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

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Other possibilities: Your home’s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20–120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn’t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

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I'm Harvey the Master Plumber.

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