Question about Lexmark All-in-One Printer with PictBridge

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Does not recognize the correct cartridges

I have a2500 printer. i installed a 28 black and a 29a color cartridge and the system does recognize the cartridges and will not print the document

any ideas

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Re: does not recognize the correct cartridges

You guys can fix it by..

1.Cleaning the copper contacts on the carts as well as the copper contacts inside the cartridge carrier......

2. Remove the carts....and install the carts thru the solution center...(Start-programs-lexmark-solution center-maintenence -install carts

Note: If u guys are using X2580 then u need to use cart # 2,3

Posted on Jun 18, 2008

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What numbers for cartridges for lexmark 2500


go to the link below , it will give you the user guide : in it you will be able to get the part numbers for the various cartridges.

Item Part number Average cartridge standard page yield is up to1

Black cartridge p/n 28A

Black cartridge p/n 28

High yield black cartridge p/n 34

Color cartridge p/n 29A

Color cartridge p/n 29

High yield color cartridge p/n 35

Photo cartridge p/n 31

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Nov 30, 2010 | Printers & Copiers

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I have a lexmark 2580, I keep getting 'unsupported cartridge' message, and one of the lights on the printer is constantly blinking. I have brand new lexmark cartidges installed.

Problem Unsupported Cartridge; Error: "Unsupported cartridge"; Incompatible cartridge error; Incompatible cartridge in the printer; Cartridge not recognized Solution What you will see
When a cartridge is inserted, an Unsupported Cartridge error message is displayed on the printer operator panel.
Affected printers
This issue affects printers sold exclusively in the Dixon Store Group (DSG) in Europe and in Circuit City in the U.S. NOTE: The cartridges for these printers are sold exclusively in these stores or on their websites.
The printers listed in the table below are compatible with a #2 cartridge (in single cartridge printers) or a combination of #2 and #3 cartridges (in two-cartridge printers). They do not support the standard color 28A 35, and Mono 29A 34 ink cartridges. If the standard color 28A 35 or Mono 29A 34 ink cartridges are used in these printers, they will fail to print and the printer will post an Unsupported Cartridge error message.
Lexmark recommends using either a #2 cartridge for single-cartridge printers or a combination of #2 and #3 cartridges in two-cartridge printers.

Cartridge compatibility chart

NOTE: These printers are sold exclusively in the Dixon Store Group (DSG) in Europe and in Circuit City in the U.S. The cartridges for these printers are sold exclusively in these stores or on their websites.
Item Printer #2 Color Cartridge #3 Mono Cartridge #31 Photo Cartridge 1 Lexmark Z738 Yes ... ... 2 Lexmark Z1380 Yes Yes Yes 3 Lexmark Z1480 Yes Yes ... 4 Lexmark X2480 Yes ... ... 5 Lexmark X2580 Yes Yes Yes 6 Lexmark X3480 Yes ... ... 7 Lexmark X3580 Yes Yes Yes 8 Lexmark X4580 Yes Yes Yes

Nov 07, 2010 | Printers & Copiers

1 Answer

My lexmark X5410 will not accept the black and colored refilled ink cartridges from walgreens. It keeps reporting that the right cartridge is missing.

If you have refilled the cartridges 28 and 29, it's pretty normal that your printer won't print. Those cartridges are not for refill (they can be refilled, but won't work once the printer says they are empty). If you have refilled a 28A and 29A and it doesn't recognize the one of the cartridges, try removing them and clean the electric contacts with a dry cloth. Put them back in. If that doesn't help, I suggest you buy a new cartridge.

Apr 11, 2010 | Lexmark X4530 InkJet Printer

1 Answer

Replacement cartridges

  • Black cartridge 28A or 28
  • High yield black cartridge 34
  • Color cartridge 29A or 29
  • High yield color cartridge 35
See user manual link below - Page 40The support site is here
Direct link to the manual
  • If this solutions solves you problem, please do not forget to rate my solution.
  • If not, then please comment back so I can help some more

Mar 31, 2010 | Lexmark X2550 All-In-One Printer

1 Answer

Refilled ink cartridges at Walgreens, printer won't recognize

28 and 29 are not meant to be refilled. They can physically be refilled, but they won't work. That is because Lexmark has put in a smart chip that doesn't allow refill.
You need to buy 28A and 29A or 34 and 35, those cartridges can be refilled with no problem.

If you find my answer helpful, please vote. Thank you!

Aug 05, 2009 | Lexmark X2550 All-In-One Printer

1 Answer

Lexmark printer

Here it is:

Black: 28, 28A, 34 High Yield
Color: 29, 29A, 35 High Yield

Thank you......

Jan 28, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

The printer is not recognizing the black print cartridge. It is an official hp black 59 (19ml) cartridge but it still does not recognize it and therefore will not print. My printers is an HP 1215...

Your printer does not use #59 Cartridge!!!!

HP 56 black print cartridge (19 ml) C6656A HP 57 tri-color print cartridge (17 ml) C6657A HP 27 low capacity black print cartridge (10 ml) C8727A HP 28 low capacity tri-color print cartridge (8ml) C8728A

Sep 24, 2008 | HP Printers & Copiers

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Please send me e-mail with answer. Need to know what cartdriges black and color for my Lexmark X5495 Thanks

The Black cartridge # is Lexmark # 28A (18C1528)

The Color cartridge # is Lexmark # 29A (18C1529)

The High-Yield (more ink in cartridge) Black cartridge # is Lexmark # 34 (18C0034)

The High-Yield Color cartridge # is Lexmark # 35 (18C0035)

The Photo Color cartridge # is Lexmark # 31 (18C0031)

Sep 18, 2008 | Lexmark Printers & Copiers

2 Answers

What kind of cartdrige,black and color for my printer Lexmark X5495. Thanks

You need a Lexmark 28 Black and 29 Color. You can get these easily at any Staples store or just try this link:

Sep 18, 2008 | Lexmark Printers & Copiers

1 Answer

Using refill cartridges

That is because they cannot e refilled. The ones you get with your printer ( 28 & 29) are what Lexmark calls "return program cartridges", which means they are for one use only.
I suggest you buy other cartridges that can be refilled. Those are either 28A or 34 (black cartridge) and 29A or 35 (color cartridge).
Here is a link to Lexmark's site, where you can see the list of cartridges that are compatible with your printer.

Hope that helps!

Jun 05, 2008 | Lexmark Z845 InkJet Printer

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