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Maytag neptune will not go into high speed spin Model Number MAH3000AAW Replace wax motor

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Inspect control board behind control panal
look for burning
resister r- 11 is burnt

Posted on Oct 05, 2009

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Posted on Jan 02, 2017

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What is the value of R-11 in the maytag ,MAH4000 AWW it's in the door lock wax motor for the hinh speed spin


The R-11 is on the control board, not in the door lock or wax motor. Value is 3.9KOhm, plus you'll need to replace the Q6 triac if R-11 is burnt out, as it's also dead.

Jun 17, 2010 | Maytag MAH6700AWW Neptune Front-Load...

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Maytag neptune model mah 4000 awq has clothes that are wet when done and a small pool of water in the tub (front loader), door locks, motor agitates and spins back and forth, pump hoses are clear, during...


check to see if the door locked is lit up and the door is locked. if it is not locking it won't spin full speed. the last one I had needed a wax motor to lock it and a new control board since the wax motor shorted out the control board

Nov 04, 2009 | Maytag Washing Machines

1 Answer

Front Load Maytag Neptune won't spin.


check the board
is the resister thats burning r-11
if it is you need to change the wax motor lock as well
its the door lock found where the door latch goes in
ive included the part number 22002119
they should have told you

Oct 03, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I HAVE AN OLDER MAYTAG NEPTUNE FRONT LOAD WASHER MOD# MAH3000AWA. I AM HAVING TROUBLE WITH IT, IT WILL NOT DO THE FINAL SPIN CYCLE IT SPINS WHEN IT WASHES, AND RINSE CYCLE, BUT THE FINAL CYCLE IT JUST...


Maytag Neptune defective door latch wax motor update
by: Anonymous

The older Neptunes, such as the 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series had some issues which I am sure Maytag has corrected these issues in the newer machines...

There are thousands who have been burnt by the door latch wax motor failure. What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by burning a resistor (R11) and a triac (Q6).

However, if Neptune owners know to replace the door latch wax motor they can prevent the control board failure from happening. Please tell everyone you know about this important fact.

The older Neptune’s also have a couple additional issues such as the moldy door boot and the reliability of the motor / motor control board. All three of these issues were involved in the class action lawsuit a couple of years ago. See http://www.neptunewaxmotor.com for more Neptune information.

Feb 22, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

A burning smell while Maytag neptune was washing.


Shut down and unplug machine a.s.a.p.! It could be your door latch wax motor failing which will burn the R11 (resistor) and Q6 (triac) on the machine control board. You did not mention which Neptune you had... If it is a MAH3000, MAH4000, MAH5500A or a 2000 stacker and you have not replaced the door latch wax motor (12002535) then your time is up. See www.neptunewaxmotor.com for details for the repair kit or you can purchase a new control board and 12002535 wax motor and be up running quickly before the clothes pile get too high.

It could be the seal and/or bearings if the machine is starting to get loud in the high speed spin cycle. If so, See www.neptunebearing.com for the seal and bearing kit plus they offer a special Neptune bearing tool for rent called the tony tool. A Maytag technician will want to charge you $900 to replace the whole outer tub? Why replace it when just the bearings and seal kit need changed?

Dec 09, 2008 | Maytag Washing Machines

5 Answers

Maytag neptune mah3000aww


re original issue, see if R11 is burned. if so, need to change R11 resistor and associated triac, and probably wax motor so it won't do it again. temporary fix just cut out R11, door won't lock. if your model won't spin that way, depress actuator for microswitch from door wax motor. instructions on web.

Jan 19, 2008 | Maytag Neptune Washer

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