This means it's time for a new cartridge. The one you have has either been refilled too many times or is no good. You could also try realigning the printer in the printer settings. This sometimes helps get rid of any additional lines or ink shortage. Also try to clean it via the printer settings. You do not have to physically take out the cartridges to clean them. If you do, swipe the cartridge firmly with a kleenex. This will let you see if there are any colours missing. If nothing comes out then your sponge may be drying out and you will need a new cartridge because once it is dry, it cannot be refilled. Hope this helps. Cheers.
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