Question about Lexar MEDIA - DIGITAL CAM - 64MB JUMPDRIVE PRTBL USB DR SERIES II (650590133987) Hard Drive

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Lexar Jumpdrive Secure II problem

I bought a Lexar Secure II in September and it has worked perfect until yesterday. Suddenly the computer will only recognize that there is a removable disk connected but the name of the disk is no longer Lexar. When I click on the disk a window opens up, but the window is empty. When I check the properties of the jumpdrive it still shows that the storage is full to 83% but it cannot show the actual data. I tried the Lexar on both my laptop and pc but the same result. I have an insurance so I know I can replace the device, but I desperately need the data retrieved. I called Lexar's customer support but they could not help me. What can I do to retrieve my data?

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Re: Lexar Jumpdrive Secure II problem

The directory is corrupted.
when your computer accesses the drive, it knows some things, like how big it was.
but it does not know where the data is.
it does not see anything that tells it what is on the drive, thus the empty window.
not a serviceable unit if the mfg will not give you a fix it program.
sorry for the news.

Posted on Dec 23, 2007

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