Question about HP OfficeJet 6210 All-In-One InkJet Printer

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The HP 6300 Officejet printer at my office will print black just fine, but will not print a drop of color. Even the on the test page the color sections are either blank or pale grayscale.

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Your color settings might need adjustment. Test by making a sample document with colors, user MS Word for example.

On the File menu, click Print. Make sure the HP All-in-One is the selected printer dropdown selection. Look for the options for your printer settings, or click the button that opens the Properties, Options, Printer setup or Preferences dialog box.

Select the appropriate options for your print job by using the features available in the Advanced, Paper/Quality, Effects, Finishing, or Color tabs. You should be looking at the color print quality. This setup might be presently using the Grayscale feature so you need to set it up to colored. Then try to print again.

If all else fails, you can reinstall the driver of the printer to restore back to defaults.

Please let me know of the results so that I could assist you further.

Posted on Oct 02, 2009

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This is one of three problems. The ink cartridge is overfilled, it needs cleaning or alignment, or it is dried out and you need to purchase a new cartridge. If it is dried out, you cannot refill it. The sponge inside is dry and cannot be fixed. Another problem could be in your printer settings. Did you check to make sure that your setting are not on grayscale (black cartridge only). To do this, when you go to print, click File - Print - then click Properties. There should be a tab in that area that will tell you if it is on black ink only. Try to make sure the cartridges are clean and/or replace them. This usually fixes the problem. Cheers.

Posted on Oct 02, 2009

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1 Answer

HP Office jet printer slow


I think it's that black cartridge!

The problem you've described is typically caused by one of the cartridges failing. Try removing the black cartridge and printing (not copying) a test page. If this prints at near normal speed the black cartridge is at fault and should be replaced. If the printer still prints slowly then put the black cartridge back in and remove the color cartridge, then print a page. Replacing the cartridge that causes the slow printing with a fresh cartridge will resolve the issue.

Assuming the cartridges are original HP (not re-manufactured or refilled) you can check the warranty status by CLICKING HERE

Let me know how you make out.

Ben

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My HP Officejet 6500 Wireless printer won't print in black when trying to print from Microsoft Office Word and Microsoft Office Excel or PDF. The ink cartridge is new. I have turned the printer off and...


I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.

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My catrige has a error


Wipe Down the Cartridge Contacts



Turn on the printer and open the cover where the ink cartridge is located. Remove the cartridge.

Remove the cartridge and use a clean, lint-free, dry cloth to gently wipe the contacts.

Wipe from the top of the contact to the bottom. Do this for each contact.

Place the HP ink cartridge back in the carriage. Turn the printer off for a minute.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, move onto Section 3.
Reset the HP Deskjet and Photosmart Printers

Turn on the HP Deskjet or Photosmart printer, open the cover and remove both the black and color cartridge. Close the cover.

Remove the power cord from the outlet and disconnect the cables running to the computer and/or router. Wait one minute, and then plug in the power cord and then the cables.

Open the cover and install the black and color ink cartridges. Turn the printer on.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, you will need to buy new ink cartridges. Office Max or Wal-Mart have ink cartridges for almost every model of HP Deskjet, Photosmart and Officejet printers.
Reset the HP Officejet and HP PSC All-in-one Printers

Turn on the Officejet or PSC all-in-one printers.

Unplug the power cord from the back of the printer and wait one minute.

Plug the power cord back into the printer. Press the On button and hold until printer turns on.

Print a test page to see if this has fixed the problem. If not, you will need to buy a new color ink unit at any office supply store such as Office Max.





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Check to be sure the cartridges are in the right slots.
Print a test page, if it prints in color.
Then it is the application your using to print.
"It may be set to print in black or gray scale only."

Run the the menu on the front panel and make sure Color is on.
I have one just like it. 99% of the time it is the application switching off the color. Double check the color cartridge and make sure the machine acknowledges the insertion of a new color cartridge. If not it will default to the black ink only.

Good luck!
Hope this helps.

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K 7100/7103 cartridge light blinking


Gill:
I have the same problem as Sheillz (Sept.15, 2009)

I have installed a color ink printer and both black and color lights of cartriges are still blinking and I cannot print anything at all. Not even a test page.

Can anybody help me pls?

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HP Officejet 7110 won't print black and white w/o color cartridge. I never print in color; yet the machine will not print in just black and white without having a color cartridge with ink in it. Why would...


I've used HP Inkjet/Officejet printers for years. Many HP inkjet printers also use the color cartridges to some extent to create 'black' in slightly different shades, that can be un-noticeable to the eye.
To print using only black ink, try doing as follows:

When you click on 'Print' from your browser, the printer properties (or preferences) page opens.
You must first set the printer to not print in color (color is the default setting). Then you must set the printer to use 'black ink only' by using the 'advanced settings' as follows:
1. In most browsers there will be a box on the lower right of the printer properties page that says 'advanced'.
2. Click on that box to get the advanced settings page to open.
3. Once open, the feature you need to check is called 'print in grayscale'. (It is usually at the top of the list) It is set to 'off' by default. Just click on it and a menu box drops down and one of the choices is 'Black Ink Only'.
4. Click on that and then 'save' or 'apply' those settings.

Then your printer should be using black ink only.
You will probably have to set that each time you want to start a new printing job, as the default settings on these printers are tilted toward using the color cartridges in order to sell you more colored ink.
Also, if you are using Windows 10 and the 'Edge Browser' that comes with it, you cannot get to the 'grayscale' option. So either use a 3rd party browser, or use good old Internet Explorer, (which is still included in Windows 10) to open and get to the page you are trying to print.
I hope this helps. If not, go to HP.com and type in the model number of your printer and then do a search from there for detailed instructions for your printer model (which might be slightly different than what I have shared here.

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Hi lilacky-

Here are some HP support links that might be helpful... and a couple questions to consider.

Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below:
* HP 56 black print cartridge
* HP 57 tri-color print cartridge
* HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)" info from: Installing a Print Cartridge
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http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477 -JW

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