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I just upgraded memory from 512 to 2 gigs, but the computer only shows 1 gig. why?

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The other 1 gig is not properly installed oropushed in all the way

Posted on Oct 02, 2009

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I have a Gateway 838GM. It has 4 slots for RAM. It came with 1/2 gig RAM (2 sticks, 256 Megs each). I tried installing new RAM- 2 sticks, 1 gig each. If I replace the original 2 sticks, the computer...


Here are the specifications of the Gateway 838GM: You will have to replace the existing memory with thesesettings only: The machine comes with: 512 MB = 256 MB (removable) + 256 MB PC3200DDR SDRAM DIMMs. Supports Dual Channel DDR Nowyou can only upgrade to 4.0 Gig total. I would recommend going to this link and order the correct memory foryour computer I use them quite a bit. http://www.memorystock.com/memory/Gateway838GM.html Rob

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You must count the beeps.

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Did you add the two sticks with the 512 or remove the 512 and add the two 1gb sticks? Try booting the machine with ONLY the 1gb sticks in.

Your machine supports 1gb modules but they can't be higher than 533MHz. Check that the memory you purchased was either PC3200 (400MHz) or PC4200 (533MHz) and is 1.8v. If you post the part number off of one of the modules I can look it up for you.

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The problem must be the amount of total memory. Maybe the board supports only 1 gig. Chek the manual.

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Hi,
You Can Actually Upgrade This To 2 Gig Memory.
Each Slot Will Take 1 A Gig Strip.
I,d suggest Buying another 256 mb Strip, To Put Into Slot 2.
Or Buy a 512mb ( Half Gig ) Which Will Give you 750mb With your Existing Strip Already In There. ** Recommend 1 Gigabyte Max** 2 gig of Ram in This Baby Would Probably Start Glowing.
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Mike @ Compurepair.

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It's generally not a good idea to mix sizes as your more likely to get problems, but that said it probably should still work it's most likely your configuration consult your motherboard book as to what order you should install the memory you have.

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This might have something to do with DVMT or Digital Video Memory Technology. Basically, the amount of video memory is dependent on the amount of memory installed. I'm not very familiar with acer system BIOS but try to look for VIDEO under system BIOS and try to select any fixed video memory if possible. you can also try to disable DVMT.

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