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if your phone is locked and you dont know the lock code, enter the last four digits of your wireless number. my daughter locked her's by pressing and holding the #key. she freaked because she didnt know the lock code. i entered the last four and unlocked phone.
Messages & Display Issues: The display on my phone reads "Locked" or "Keyguard"
If you see the word "Keyguard" on the display of your Kyocera phone, you may have activated the keyguard feature. Press button below "Keyguard," then press 123 or the "OK" key to unlock the Keyguard feature. The phone will display "Keyguard Disabled."
Some Kyocera phones also have the phone lock feature available. If the phone lock was activated, the default lock code is 0-0-0-0 (4 zeros). When your handset is programmed with a mobile number by your Mobile Service Provider, the default lock code will change to the last 4-digits of your mobile number. To change your handset lock code, you must go to the Security menu, then select Menu > Settings > Security > Current 4-digit lock code.
once i faced a similar problem with my motorola mobil. i got it to a mobile service expert and he used some software and found it out. some experts flash the phone and restore the phone to factory conditions. these are the options.
On the front keypad, press the ok button until you have the option to select contact list. Scroll down that list until you see keyguard settings. Press ok to enter keyguard settings and then go to option 2 - unlock options. Select two step unlock. This will force the user to press "ok" and then "clr" in order to dial out. This has resolved the problem for me...Good luck.