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I have I9 3G+. I inserted the sims and it says no service. I have AT&T account and when I insert one of the sims it reads the cards and it says Cingular which is At&T. I need to know if there is a problem with the phone or if its the sims, or if there are any instructions to setup the At&T account in these phone. I would appreciate any help you can give me on this issue. Thanks.

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  • ruslanlev635 Oct 02, 2009

    But Sim is working with other phones. How that could be the sim is bed?
    Let me know what do you think.
    I9 problem

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  • Master
  • 570 Answers

Problem with SIMs. Get a new one (tell them you spoke with AT&T technical support and it will be free, save you $25) and it will work.

Posted on Oct 02, 2009

  • Samantha Ryan
    Samantha Ryan Oct 02, 2009

    I'm so sorry! I misunderstood you. If no SIMs work in the phone, try for a warranty replacement (if puchased new from AT&T you have one year, if purchased refurbished from AT&T you have 90 days... and be sure there is no liquid or physical damage). If you are ineligible for warranty, but you have insurance... try that. If you don't have insurance and are ineligible for a warranty replacement, either purchase a replacement from somewhere like ebay or craigslist, or do an upgrade, or purchase a gophone (AT&T prepaid) to put your SIM in. It will still have your phone number and your contract information, you won't have to have prepaid service.

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First All Check:
1.Confirm whether same sim card is working in other h.s or not.
2.Make sure the sim slot is o.k. only try these two.
3.If all the above steps fails, check the SIM card connector pins for damage.
if so try to get serviced.
4.if ur sim card is good then it is problum form sim card ic u have u raplace it with SMD.
u can make it jumper mean u can fix this prob with out sim card is for this contact.
5.take sim connector slight up by pin then cheak by inserting sim.
6.hot air gun on sim i.c. then cheak it.
Last Option:
IF make sure that the sim card hasn't been damamged at all sO Please You Go to Service
& Sim Office and Get the Duplicate Sim Same Your No From Office Oprator
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First All Check:
1.Confirm whether same sim card is working in other h.s or not.
2.Make sure the sim slot is o.k. only try these two.
3.If all the above steps fails, check the SIM card connector pins for damage.
if so try to get serviced.
4.if ur sim card is good then it is problum form sim card ic u have u raplace it with SMD.
u can make it jumper mean u can fix this prob with out sim card is for this contact.
5.take sim connector slight up by pin then cheak by inserting sim.
6.hot air gun on sim i.c. then cheak it.
Last Option:
IF make sure that the sim card hasn't been damamged at all sO Please You Go to Service
& Sim Office and Get the Duplicate Sim Same Your No From Office Oprator
Problem will Solved Quickly

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First All Check:
1.Confirm whether same sim card is working in other h.s or not.
2.Make sure the sim slot is o.k. only try these two.
3.If all the above steps fails, check the SIM card connector pins for damage.
if so try to get serviced.
4.if ur sim card is good then it is problum form sim card ic u have u raplace it with SMD.
u can make it jumper mean u can fix this prob with out sim card is for this contact.
5.take sim connector slight up by pin then cheak by inserting sim.
6.hot air gun on sim i.c. then cheak it.
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IF make sure that the sim card hasn't been damamged at all sO Please You Go to Service
& Sim Office and Get the Duplicate Sim Same Your No From Office Oprator
Problem will Solved Quickly

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My Dear costomer:

First All Check:
1.Confirm whether same sim card is working in other h.s or not.
2.Make sure the sim slot is o.k. only try these two.
3.If all the above steps fails, check the SIM card connector pins for damage.
if so try to get serviced.
4.if ur sim card is good then it is problum form sim card ic u have u raplace it with SMD.
u can make it jumper mean u can fix this prob with out sim card is for this contact.
5.take sim connector slight up by pin then cheak by inserting sim.
6.hot air gun on sim i.c. then cheak it.
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IF make sure that the sim card hasn't been damamged at all sO Please You Go to Service
& Sim Office and Get the Duplicate Sim Same Your No From Office Oprator
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First All Check:
1.Confirm whether same sim card is working in other h.s or not.
2.Make sure the sim slot is o.k. only try these two.
3.If all the above steps fails, check the SIM card connector pins for damage.
if so try to get serviced.
4.if ur sim card is good then it is problum form sim card ic u have u raplace it with SMD.
u can make it jumper mean u can fix this prob with out sim card is for this contact.
5.take sim connector slight up by pin then cheak by inserting sim.
6.hot air gun on sim i.c. then cheak it.
Last Option:
IF make sure that the sim card hasn't been damamged at all sO Please You Go to Service
& Sim Office and Get the Duplicate Sim Same Your No From Office Oprator
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