This is probably a setting problem on your remote-the unit will ony give full surround sound on Movies like dvd-on TV you may not get all speakers going as the cable does not provide signals to drive all speakers-check your manual and change to the appropriate setting-pro-logic is bad for this-will not give sound to all speakers unless the signal tells it to.
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First thing is to check the wiring. a simple flipping of the positive and negative at the back of the theater box can fix this. I know they have the color coded wires and suppose to be plug and play but I see these reversed all the time right from the factory. If that does not work repost and I will follow up.
As I understand it (& how I've got mine) is, center speaker under the TV (or over), left and right front speakers close (about 2-3 foot) to the TV and to the left and right respectively and the rear left and right speakers just slightly in front (2-3 foot) of the main viewing position and left & right respectively, for maximum bass resonance put your sub unit in the corner of the room (easy if your TV is in the corner) as it will have 3 surfaces to resonate off for better depth.
if you swap the speakers and the dead one moves,than it is the amp that is missing a channel,in your case,it is the speaker.
if you try the good speaker in both speaker outputs,it should work on both to confirm the dead speaker theory.
there may be a broken wire in the speaker from shipping.
On page 36 of the Pioneer users manual, it describes how to set your audio for HDMI interconnect. Follow the directions, and hopefully it will work. You can down load the manual from the Pioneer web site. Google "speaker system HTZ171 DVD". Click on the Pioneer site for your system and look for the download on the right side of page.
I hope this was helpful...
So basically if im guessing right you have four satellite speakers(left, right, left surround and right surround) and a sub woofer.
it is reletively easy to setup any sort of surround solution.
the front speakers shoud be set at ear level or angled towards the listening position and the rear speakers shoud be set in a straight line to the ear at a max height of two feet. or at the rear of the room, same height agled towards listening position.
The sub can be place anywhere in the room.
if you give me specific details like size of room type of speakers power handling of speakers, type of amp you are usuing seating area etc i could help you out futher.
This means that you have purchased a three piece home theatre system. Two tweeters and a sub-woofer. Assuming you are using a Stereo player (Tape/CD/DVC)you have to connect the Left Output of the Stereo placer to the Left Input at the back of the Sub-Woofer and the Right output to the Right input of the subwoofer by cables. Then take tweeters and connect them to Right speaker and Left speaker output at the back of the sub-woofer ( note if the speakers are marked L/R, then connect them to the subwoofer output accordingly. In case you are using a 5.1 player, then only connect the front right and front left to the Right and Left input at the back of the subwoofer. You are and you can now start playing your music or movies and and you will get theatre quality sound.