Question about LG enV VX9900 Cellular Phone

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I have an lg envy 2 vx9900, it is shut down and will not come back on. it started shutting down and finally, just shut off. It is fully charged, if plugged in to charger it will some times come back on. i need major help.

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I have heard all the problems about the envy 3 shutting off. Mine will be a year next month. I bought 3 at the same time for my husband and son. The dont use theres to often and are not experiencing the...


Hello.

Sounds like you answered your own question.

With all the problems you are experiencing and the warranty ending soon, this is a good time to contact Verizon for a replacement phone.

In years past, when I experienced problems with a phone, there was very little hassle in customer service. They replaced my phone.

See if they can back up any data you have stored on the phone, if you haven't backed up. They will also replace any games, music, etc. that you have downloaded. They may need a list of them.

Hope this helps.

Oct 04, 2010 | LG enV VX9900 Cellular Phone

1 Answer

My envy 3 will be fully charged. And it will shut off randomly like 2 minutes apart. why?


Hello.

if your mobile phone behave this way, this means that your mobile phone battery is bad

what you need to do is to get another new original battery from the shop.That is a phone shop


Then you will be able to enjoy your phone again.
Good luck and thanks for using fixya.

Mar 18, 2010 | LG enV VX9900 Cellular Phone

1 Answer

My lg vx9900 shuts down at random times. when i turn it back on it says "use genuine batter" then does a count down from 10 and shuts back off


Take the battery out and wiped it off with a clean, dry cloth and try again.If is still doesnt work buy a new battery

Jan 10, 2010 | LG enV VX9900 Cellular Phone

1 Answer

Buttons arent working on a 8month old lg envy 2


there have been many problems with the buttons, my daughter is on her second phone and her friend on her third. Go back and they will give you a new one.

Aug 14, 2009 | LG enV VX9900 Cellular Phone

1 Answer

I have an lg envy 2 from verizon and it has started dialing calls from my contacts list while it is charging. the phone is turned off, sitting on a desk and no one else at home. it is a new phone, about 1...


There is a software problem with the phone. A manufacturer defect. we had the same problem and they replaced it. take it back and they will replace it.

Aug 03, 2009 | LG enV VX9900 Cellular Phone

1 Answer

My envy phone ramdomly shuts off by itself.


tape the battery it prob lose thts wht happened to me

Jul 07, 2009 | LG enV VX9900 Cellular Phone

2 Answers

My verion envy phone turns off randomly now wont turn back on


Its not the battery. My VX9900 shuts off randomly (powercycles) when Im using the IM app., and has recently started doing it with direct texting. Searching around the web I discovered its a fairly common issue with the VX9900. It turns out theres a firmware upgrade available that fixes the issue and adds a few more features to the phones software. Best to just take it back to Verizon and ask for the firmware upgrade to T99VZV04. From what I understand they may need to keep the phone for a day, but ive heard of people having it done on the spot, taking about 30 min. I also understand its a no charge update. Just make sure to back up your contacts and remove the SD card! I havnt had a chance to take mine in yet, but will be asap..its getting worse and really annoying!

Jun 18, 2009 | LG enV VX9900 Cellular Phone

2 Answers

LG ENV2 shutting off


I just got mine a few weeks ago and it does the same exact thing (I didn't drop it, there is no water damage, I didn't understand the cause of it). I took it back to the Verizon store and I was told that the random shutting off like that is caused by having the phone outside being exposed to heat. He reset my phone back to factory settings and that did the trick for awhile (its hard for me to go to the pool and not have my phone exposed to the heat). There is no charge for them to reset the phone. Mine has started the random shutting off again back up

Jun 03, 2009 | LG enV VX9900 Cellular Phone

2 Answers

Envy charge port keeps breaking


Although today's electrinics are nicer to look at than things were 5 years ago, they're also more fragile. You must treat things like egg shells if you want them to last. I've had the same cell phone for 4 years, mi wife has been through 7.

Feb 17, 2009 | LG enV VX9900 Cellular Phone

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