Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag neptune mah5500bbw wont spin going through cycle

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  • bcschadrie Oct 02, 2009

    Maytag Neptune MAH5500BBW won't go into "SPIN" after going through all of the wash cycles. After the last rinse, water pump turns on, drains water....then pump continues to run for approx 30-40 seconds. Timer is timing down from 9 -7 at this time,....after pump shuts down, about 1 minute goes by, then the diplay turns to 0 and washer beeps signifying that the load is complete. Clothes are soaked!

  • drewrobinson Mar 29, 2014

    Water drain line is kinked, I'll bet. That was our cheap, easy and painless fix!

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My Maytag Neptune MAH5500B or MAH5500BWW wouldn't spin either. It would go all the way through the wash cycle, agitation and all, as mentioned before, the spin cycle would start at the 9 minute mark, and get down to the 7 minutes then drop directly to 0 with no spin at all.

After hours of investigation it turned out the balance load switch was corroded. This switch is accessible through the front panel of the washer. The door must be removed and the front panel comes off, this switch is directly under the wash drum where there is a little electrical plug and switch which rests on top of stabilizer styrofoam. The connection was being made but there was green corrosion, and evidently the switch box was corroded within. When bypassed, the washer spun perfectly.

Hope this helps someone else out there - I was horrified to think that this washer would end up more landfill as it wouldn't be worthwhile to pay hundreds for a new motor control board as had been suggested was the problem.

Posted on Jan 19, 2010

  • msrachelr
    msrachelr Jan 08, 2013

    I noticed that the R-11boogeyman that is mentioned so much doesn't even exist in the 2005 model. The R-11 found on the control board now cannot be replaced, it is stamped into the circuit board. I disconnected my door latch assembly (3 plugs) and left it overnight. Then I hooked it back up and went into service mode. I ran the board output tests for the door lock and unlock, and my washer runs like a champ again. I almost paid $70 for the part and $20 for shipping. Not to say that all repairs are as simple and cheap as mine, but run the simple tests. The wiring diagram and test instructions are under thre top plastic cover on the right side as you look at it from the front.

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Dou you see the lock ligt
if not you will need a new wax motor lock
and main control
if no light open the control panal visualy inspect control
for burnt resistor r-11

Posted on Oct 05, 2009

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