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Whirlpool Duet dryer does not run after power surge/overvoltage

My house experienced an electrical problem causing AC over and under voltages perhaps started by a power surge. My Duet dryer is now completely dead. Could this be fixed by replacing a simple, easy-to-replace electrical part?

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Re: Whirlpool Duet dryer does not run after power...

Swb, unplug the dryer, remove the top by removing the 3 screws in back. Slide it off toward the back. On the left will be the main board. Remove the metal cover on the board. On the board you will see P1-5 black wire (L1 line in voltage. You will also see P1-2 white wire (nuetral). With a voltage meter see if you have 120V from that black to white. If you do, you have power going in, nothing coming out, replace the board. Now Im going on that fact that you have no display lights, the dryer is completely non responsive. Catriver

Posted on Dec 20, 2007

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Whirlpool duet dryer

When the dryer is not is use, it is recommended to leave the dryer door open. What you are experiencing is probably due to outside air coming back thru the dryer vent (the louvers don't always close well due to lint). The temperature difference between the outside air that accumulates in the dryer and the inside air causes condensation.

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I press the start button on my whirlpool duet dryer and it beeps, but doesn't start

This is a common issue caused by a blown thermal fuse located on the blower housing and wired in series with the motor. Power to the motor is then cut and therefore cannot run. No dryer function works when the motor cannot run. Click on the link below for the complete details of the troubleshooting and repair procedure.

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Dryer will not start when pushing start button it just clicks once

This sounds like a problem with the thermal fuse blown which is wired in series with the motor. Power to the motor is terminated when the thermal fuse blows and the motor cannot run. No dryer function works when the motor cannot run. Click on the link below for the detailed instructions in troubleshooting this kind of Whirlpool Duet or Kenmore Elite dryer problem.

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Replace heating element for Duet Dryer GEW9200LW1

First disconnect the power to the dryer by unplugging it from the wall. Then remove the 3 screws on the lower panel of the dryer. This should expose the heating element in a metal housing on the right side of the dryer. Disconnect the 2 wires going to the heating element and slide it out of the housing. The heating element part number is 3387747.

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My whirlpool dryer (Duet) will not heat. What

If your dryer runs, but does not heat, the following link explains how to troubleshoot an ELECTRIC dryer with a no heat problem:

First, begin by unplugging the dryer and verifying the voltage at the wall receptacle. You should read 220-240VAC across the two Hot terminals (left and right slots). If the voltage is incorrect, check to make sure you don't have a breaker tripped. Some homes use 2 separate 120VAC breakers to provide power to the receptacle vice using one 240VAC breaker.

If the voltage IS correct, leave the dryer unplugged and remove the cover plate on the terminal block in the back of the dryer (this is where the power cord is installed). Plug the dryer back in and take a voltage reading across the two hot (RED and BLACK) wires at the terminal block. You should read 220-240VAC. If the voltage is good, you have an internal heating problem. If the voltage is bad at the terminal block, but good at the receptacle, you have a bad power cord.

NOTE: If the wires at the terminal block are not color coded, the outer two wires (left and right) are the hot leads. The center conductor is neutral or ground.

The reason a dryer will still run if the input voltage is incorrect, is because the drive motor only uses a portion of the 220 service. The motor runs off 110-120VAC, while the heating circuits require 220-240VAC. So, if you are missing 1/2 your input voltage due to a tripped breaker or bad power cord, your dryer may exhibit these symptoms.

If you determine the problem to be internal, the heating circuits will either be located in the rear of the dryer on the right hand, or under the dryer drum on the right hand side. Usually, an easy way to determine is by the location of the lint screen filter. If the filter is on top of the dryer, the heating circuits are in the back of the dryer. If the lint screen is in the door, the heating circuits are located under the dryer drum.

The Heating Element is located inside a heater box. The Thermal Cut-Out (TCO) will be located on the outside of the heater box on the end opposite the heating element terminals. The Hi-Limit Thermostat will be located adjacent to the heating element terminals.

If either the TCO or Hi-Limit Thermostat are determined to be bad, replace BOTH components at the same time. That is why these components are commonly sold as a set. Failure to do so may result in premature failure of any parts you replace.

Replacement parts can be found at,,, or The average cost of these components varies, so shop and compare.

If you need further assistance, please post back and let me know. I hope you find this information helpful.

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If it took a lightning strike something in the heating coil is shorting to ground tripping the breaker. DO NOT Keep trying it, you could cause more damage or even burn your house down.

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What does PF mean on the lcd screen of the whirlpool duet dryer?

PF means "power failure". This could be caused by an actual power failure, a loose conection, low voltage, or even a bad board. If you have not had a power outage, check the power cord in the recepticle to make sure it's secure. Voltage at the outlet should be 120VAC +/- 10%. If the voltage drops below 108VAC, it can cause you PF display.

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