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Nero showtime not working...has worked well until two weeks ago...cannot open videos on another media program

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Hi,
If you are not able to play any Videos on the Nero Show Time, then a re-installation of Nero, will probably solve the problem...
Hope it works. :-)

Posted on Oct 02, 2009

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Fix for COM Surrogate Has Stopped Working Error in Vista


You get an error message that COM Surrogate has stopped working whenever you browse folders containing video or media files, This problem is caused because of codecs and other COM components installed by various softwares that aren't fully Vista-compatible, like some versions of DivX or Nero.
There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem. Some of the most well-known problem causing softwares are DivX and Nero, but there are others that cause the problem as well.
Possible Solutions
  • If you are using DivX, you should be upgraded to the very latest version (6.5+)
  • If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
    This will break Nero Showtime, however.
  • You can disable Thumbnail previews, which should make the problem go away, but isn't the optimal solution.
  • The older ffdshow codec pack has been known to cause some problems. The ffdshow tryouts codec pack seems to work better. Might want to try using this one: http://ffdshow-tryout.sourceforge.net/
  • If you'd like to uninstall Nero entirely, there is a utility that they provide to help with complete uninstall that helps a lot in instances where you have a bad installation of an older version. http://www.nero.com/nero7/eng/FAQs_Nero7_NeroVision.html
  • Some users have recommended installing the Vista Codec Package in order to update all your codecs to the correct versions.
  • You can use the very useful MMCompView free utility from Nirsoft to disable any codecs on the system. This is very useful to help troubleshoot exactly which component is causing the problem.
  • There's another possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.

Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem for some people. This solution is detailed below.
Right click on Computer, and choose Properties
Submitted by Avishrant Gaur You get an error message that COM Surrogate has stopped working whenever you browse folders containing video or media files, This problem is caused because of codecs and other COM components installed by various softwares that aren't fully Vista-compatible, like some versions of DivX or Nero.
Here's the error message:
image0.png
There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem. Some of the most well-known problem causing softwares are DivX and Nero, but there are others that cause the problem as well.
Possible Solutions
  • If you are using DivX, you should be upgraded to the very latest version (6.5+)
  • If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
    This will break Nero Showtime, however.
  • You can disable Thumbnail previews, which should make the problem go away, but isn't the optimal solution.
  • The older ffdshow codec pack has been known to cause some problems. The ffdshow tryouts codec pack seems to work better. Might want to try using this one: http://ffdshow-tryout.sourceforge.net/
  • If you'd like to uninstall Nero entirely, there is a utility that they provide to help with complete uninstall that helps a lot in instances where you have a bad installation of an older version. http://www.nero.com/nero7/eng/FAQs_Nero7_NeroVision.html
  • Some users have recommended installing the Vista Codec Package in order to update all your codecs to the correct versions.
  • You can use the very useful MMCompView free utility from Nirsoft to disable any codecs on the system. This is very useful to help troubleshoot exactly which component is causing the problem.
  • There's another possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.

Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem for some people. This solution is detailed below.
Right click on Computer, and choose Properties
clip_image0021.jpg
Click on Advanced System Settings, and then under Advanced, click Settings
clip_image00211.jpg
Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select”
clip_image00221.jpg
Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown
clip_image00231.jpg
Click Open, and then OK.
Here's what you should see…
clip_image00241.jpg
Now you can browse video folders without problems!
clip_image00251.jpg

on May 30, 2008 | Microsoft Windows Vista Home Premium with...

1 Answer

I wouldlike to have a trial version of nero showtime essential


you can download trial here

http://www.nero.com/enu/support-downloads.html

Apr 04, 2009 | Ahead Software Nero 6.0 (60045) for PC

1 Answer

Not able to run nero with vista


Unfortunately Nero 9 is the only version of Nero that currently works with 32-bit windows Vista. So your Nero Showtime wont run because it is meant to run on Windows XP and Windows server 2003, not Vista.
In response to how to convert video files from one format to another, there are many options.This link highlights the best free media converters you can find thanks to Lifehacker.com.
Hope I could help.
~gnomer

Jan 04, 2009 | Computers & Internet

1 Answer

DVD player in Toshiba laptop won't work


First check that it is indeed a CD/DVD drive.

Also, you didn't say whether it was a video or data DVD. Assuming it's a video DVD, you'll need an mpeg2 decoder. (Something like WinDVD, PowerDVD, or Nero Showtime, or one of the many open source alternatives)

If neither video or data DVD's will work, you may need to update your driver for the drive, on the Toshiba website.

Nov 15, 2008 | Toshiba Satellite A135-S4527 Notebook

1 Answer

Windows media center has "stopped " working. The only message I get is " COM Surrogate has stopped working


If you've been getting the error COM Surrogate has stopped working whenever you browse folders containing video or media files, you have come to a good place for some possible solutions. This problem is caused because of codecs and other COM components installed by various softwares that aren't fully Vista-compatible, like some versions of DivX or Nero.
Here's the error message:
image0.png

There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem. Some of the most well-known problem causing softwares are DivX and Nero, but there are others that cause the problem as well.
Possible Solutions
  • If you are using DivX, you should be upgraded to the very latest version (6.5+)
  • If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
    This will break Nero Showtime, however. (thanks to dugi in the comments for this one)
  • You can disable Thumbnail previews, which should make the problem go away, but isn't the optimal solution.
  • The older ffdshow codec pack has been known to cause some problems. The ffdshow tryouts codec pack seems to work better. Might want to try using this one: http://ffdshow-tryout.sourceforge.net/
  • If you'd like to uninstall Nero entirely, there is a utility that they provide to help with complete uninstall that helps a lot in instances where you have a bad installation of an older version. http://www.nero.com/nero7/eng/FAQs_Nero7_NeroVision.html
  • Some users have recommended installing the Vista Codec Package in order to update all your codecs to the correct versions. I can't confirm that this works because I have not tried it myself. As always, be careful when installing unknown components and create a restore point.
  • You can use the very useful MMCompView free utility from Nirsoft to disable any codecs on the system. This is very useful to help troubleshoot exactly which component is causing the problem.
  • There's another possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.
Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem for some people. This solution is detailed below.
Right click on Computer, and choose Properties
clip_image0021.jpg
Click on Advanced System Settings, and then under Advanced, click Settings
clip_image00211.jpg
Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select�
clip_image00221.jpg Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown
clip_image00231.jpg Click Open, and then OK.
Here's what you should see…
clip_image00241.jpg Now you can browse video folders without problems!
clip_image00251.jpg

Aug 22, 2008 | Computers & Internet

1 Answer

Windows explorer has stopped working


Hey there

The problem could be because earlier version of nero You can solve your problem from doing the following:
If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
If you’ve upgraded Nero and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
This will break Nero Showtime, however.

There's another possible solution below of turning off DEP for dllhost, which might not work your windows explorer.
Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate or windows explorer) can fix this problem. This solution is detailed below.

Right click on Computer, and choose Properties

Click on Advanced System Settings, and then under Advanced, click Settings

Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select”

Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe

Click Open, and then OK.
Gimme your acknowledge by rating me
thanx
-
Romy


Aug 03, 2008 | Microsoft Windows Vista Ultimate Edition

3 Answers

Mp4 player


You can try Nero 8 (www.nero.com) which has a cool player (Nero Showtime) and a user friendly transcoding/DVD authoring tool (Nero Vision) to offer. You may also consider Videolan VLC (www.videolan.org) which is free, open source, less user-friendly but it supports batch file conversion -- a realloy cool features when you have a dozen+ video files to convert.

Jan 11, 2008 | Sanyo Xacti HD1 Memory Card Camcorder

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