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Phone says use genuine battery, but it is. - LG VX8350 Cellular Phone

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Battery is possible defective, go by your dealer, if you can, they will test it

Posted on Oct 02, 2009

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On power up, why does it indicate 'use genuine battery', then shuts off?

If your phone does not indicate it is charging, the 'use genuine battery' message may its way of telling you the battery is defective.

Nov 23, 2015 | LG VX8350 Cellular Phone

1 Answer

When m charg battery ..he is hot in back side

Is it the genuine charger which came with the phone. If not then you have to change the charger and get the genuine one. If it is the genuine one then check the battery from back side, may be it gets loose in the battery case and gets hot....

best of luck!

Mar 05, 2012 | Sony Ericsson XPERIA X10 Cell Phone

1 Answer

Says to "use genuine battery"

If you are not using a genuine battery then this message blinks.
if you are using an genuine battery then your application needs to be updated.
So visit the nearest LG center and get you mobile FLASHING.

Aug 19, 2011 | LG enV VX9900 Cellular Phone

1 Answer

Phone says use genuine battery cleaning not helping

I have an LG VS660 and every time i turn it on or connect my charger, it comes on and reads, "Use Genuine Battery-Power Off". This is a brand new battery that i just ordered and got about 2 days ago but my phone is STILL acting the same!!! PLEASE, i need this phone on!!! How can i get my phone to work????

May 08, 2011 | LG U8150

2 Answers

Env3 says "use genuine battery"

it is possibly your battery lifespan is gone.Try your cell phone with new battery and if it is not working,your cell's circuit need to be checked.

Apr 28, 2011 | LG enV3 VX9200 Cell Phone

1 Answer

Phone wont turn on

Your phone is detecting a not genuine battery.You should use a genuine battery for your phone to avoid this kind of warning.

Dec 15, 2009 | LG VOYAGER VX10000 Cellular Phone

2 Answers

Genuine battery message

the software in the phone needs to be reprogramed at a store and they can fix that within maybe 20 minutes. also the phone may have a glitch in the software do to upgrades on the system. if the battery has gotten too warm though it will fry the battery to where the phone wont register it as a good battery. i have never had mine show use genuine battery though. i talked to a friend who works for verizon and she said only technical support at a main brach store can fix that.

Jul 22, 2009 | LG enV VX9900 Cellular Phone

1 Answer

Use genuin battery

I left my phone in the yard and it got rained on (don't ask), and I brought it inside, took the battery out, and let it dry for a day. I reinserted the battery and it worked for a few days until i got the "Use genuine battery" message. I put a small piece of white paper (actually the back of the label of a bottle of Blue Moon) over the pink moisture indicator, put the battery back in, and everything worked, much to my surprise.

Jul 11, 2008 | LG VX8300 Cellular Phone

1 Answer

"use genuine battery" message

Because you are using a battery with more mAH your phone is not getting it. Have you got the same from LG, if so ask them for compatible battery. If not don't try such things. Better you get two batteries of lower mAH.

Feb 09, 2008 | LG VX9800 Cellular Phone

1 Answer

Use Genuine Battery

I folded up a small piece of paper and put it in between the battery and back case.

Dec 18, 2007 | LG VX6100 Cellular Phone

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